Tara Jackson
Smyrna
Summary
Experienced and motivated team player looking for a position that will offer opportunity for growth and advancement within organization. Confident trainer able to multi-task and delegate as needed, as well as meeting individual goals,combined with honed customers service skills. Precise and capable of analyzing information to ensure compliances of proper charting, and making sure that the patient health information is categorize,into a reliable organized system. Detail-oriented and resourceful in completing projects.
Overview
28
28
years of professional experience
Work History
Cash Management Specialist
New York Life Insurance Co
08.2021 - Current
- Optimized cash flow for clients with effective forecasting tools and strategic recommendations.
- Reduced manual errors in financial transactions through rigorous attention to detail and thorough reconciliation procedures.
- Collaborated with cross-functional teams to develop customized cash management solutions for clients'' unique needs.
- Safeguarded company assets through diligent monitoring of account activity and prompt resolution of discrepancies.
- Developed successful relationships with banking partners, negotiating favorable terms for clients'' accounts and transactions.
- Facilitated smooth communication between the finance department and other internal stakeholders regarding cash-related matters.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues related to cash management services.
Billing Specialist
ST LUKE'S HOME HEALTH AND HOSPICE
11.2021 - 05.2022
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Corrected, completed and processed claims for multiple payer codes.
- Compiled and tracked outstanding balances owed to medical facilities.
- Assisted in reconciling deposit and patient collections.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Practice Coordinator
St.Christopher's Pediatric Specialist
04.2013 - 01.2021
- Daily Interaction with patients,families,guardians and coworkers to assist with patient care in a multi-specialty setting
- Prepare all daily work load,check all insurance referrals to make sure that they are attached
- Confirms all current demographic and insurance information at every encounter
- Ensures all HIPAA and authorization documents are signed and scanned at time of service
- Collects all expected copayments and account balances
- Post payments and prints payments batches
- Prepares daily deposit for practice manager and review
- Handled patient scheduling, check-in, check-out and processing
- Prepared detailed documents and reports in adherence administrative processes
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
- Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures
- Transcribed sensitive documents with complete confidentiality
- Determined information to be included in reports
- Edited drafts created from speech recognition software
- Corrected grammar, spelling and syntax mistakes
Management/Billing Specialist
Comcast Cable
09.1996 - 03.2010
- Opening the office during work hours
- Run daily reports for workflow activity
- Contact customers with delinquent account to request payment
- Update Collection activity on each account contacted
- Answer customer questions regarding services
- Correct errors and discrepancies on customer billing
- Check batches for reports that are ran overnight
- Designated work orders among staff to hold up commitment to customer satisfaction
- Manage all of Comcast Cable and Online customers in the Northern and Southern New Jersey
Education
Associate of Science - Health Administration
McCann School of Business And Technology
Pottsville, PA12.2012
Associate of Arts - Pharmacy Technology
Bloomfield Technical School
Bloomfield NJ09.1997
Skills
- Microsoft Office proficiency
- Excel spreadsheets
- ICD-10 codes
- Medical Terminology
- CPT
- HCPCS
- Billing and Coding
- Patient Charting
- Insurance eligibility verifications
- Strong interpersonal skills
- Proofreading
- Dedicated Player
Accomplishments
Increased office organization by developing more efficient filing system and customer database protocols.Coordinated all department functions for team of 100 + employees. Received a merit raise for strong attention to detail, exemplary customer service and team- player attitude.
Timeline
Billing Specialist
ST LUKE'S HOME HEALTH AND HOSPICE
11.2021 - 05.2022
Cash Management Specialist
New York Life Insurance Co
08.2021 - Current
Practice Coordinator
St.Christopher's Pediatric Specialist
04.2013 - 01.2021
Management/Billing Specialist
Comcast Cable
09.1996 - 03.2010
Associate of Science - Health Administration
McCann School of Business And Technology
Associate of Arts - Pharmacy Technology
Bloomfield Technical School
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