Tashana Emory
Milford
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Associate Cashier
Goodwill Inc
09.2022 - 11.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized guest payments.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Certified Traffic Flagger
American Flag Inc
09.2015 - 05.2020
- Used flagging tools such as stop and slow paddle and red flag.
- Controlled flow of automotive traffic under direction of project supervisor.
- Patiently directed motorists towards detours and alternate routes.
- Intimately familiar with flagging safety regulations and equipment as published by OSHA.
- Familiar with use of hand signaling procedures.
- Accustomed to nighttime flagging in high traffic areas.
- Professionally communicated with motorists stuck in stopped traffic.
- Organized and maintained site equipment during slow hours.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Developed advanced traffic routing plans in metropolitan areas.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Calmly managed clearing of path during passage of emergency vehicles.
- Controlled drivers' speed, movement and routes with hand signals and signs.
- Prevented traffic intrusion onto construction sites and protected workers.
- Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
Education
High School Diploma -
Kent County High School
Worton, MD05.2002
Skills
- Livechat Messaging
- Email Etiquette
- Replenishment Processes
- Food Allergies
Certification
Working on my certification to become a billing and coding specialist
My hoobies include spending time with my family,reading and socializing with The Church
My hoobies include spending time with my family,reading and socializing with The Church......
Timeline
Customer Service Associate Cashier
Goodwill Inc
09.2022 - 11.2022
Certified Traffic Flagger
American Flag Inc
09.2015 - 05.2020
High School Diploma -
Kent County High School
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