SAP professional with strong foundation in sales and distribution consulting, prepared to drive impactful solutions. Extensive experience in process optimization and system implementation, ensuring seamless operations. Committed to collaborative teamwork and adaptable to evolving business needs, leveraging skills in SAP SD configuration and client relationship management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Central Key User SAP SD
Continental AG
Hannover, Lower Saxony (Remote)
08.2022 - Current
S/4HANA Implementation: Participation in S/4HANA implementation and migration project
S/4HANA Basics: Exposure to SAP S/4HANA and an understanding of how it differs from ECC
User Acceptance Testing (UAT): Leading or participating in UAT sessions and resolving end-user issues
Continuous Improvement: Identifying inefficiencies in current processes and proposing system enhancements to improve productivity
Complex Pricing Scenarios: Proficiency in designing advanced pricing scenarios, such as rebate processing, customer hierarchies, and bonus settlements
Intercompany Processes: Expertise in intercompany sales, stock transfers, and billing
Automation Tools: Knowledge of tools like LSMW, BDC, or SAP Solution Manager for data migration and testing
Problem-Solving: Stronger capability to analyze complex issues and propose optimized solutions
Documentation and Training: Experience creating detailed process documentation, training materials, and conducting end-user training sessions
Stakeholder Communication: Enhanced ability to communicate effectively with cross-functional teams and stakeholders
Change Requests: Experience in handling change requests, including impact analysis and testing
Agile Methodology: Experience working in agile project environments, including using tools like JIRA for task tracking
Senior SAP Support Specialist
Bilkom
Istanbul, Türkiye
12.2021 - 07.2022
Complex Pricing Scenarios: Proficiency in designing advanced pricing scenarios, such as rebate processing, customer hierarchies, and bonus settlements
Intercompany Processes: Expertise in intercompany sales, stock transfers, and billing
Advanced Shipping Scenarios: Knowledge of advanced shipping processes, including route determination and handling batch splits
Credit and Risk Management: Hands-on experience with advanced credit management using SAP Credit Management or FSCM
Advanced Billing Processes: Exposure to billing plans, milestone billing, and periodic billing for long-term contracts
Deeper integration with MM (e.g., subcontracting and procurement integration)
FI/CO integration with an emphasis on revenue recognition and profitability analysis (COPA)
Enhancements and Custom Development: Hands-on experience working with user exits, BADIs, and enhancement points
Collaborating with ABAP developers to implement custom solutions
Automation and Tools: Proficiency with SAP tools such as LSMW, SAP Solution Manager
SAP Support Specialist
Bilkom
Istanbul, Türkiye
06.2019 - 12.2021
Troubleshooting and Debugging: Ability to troubleshoot and analyze issues using transaction logs, error messages, and basic ABAP debugging tools
IDoc Handling: Practical experience with IDoc monitoring, error resolution, and understanding integration with external systems
Integration with Other Modules: MM (Material Management): Knowledge of third-party sales and stock transfer processes
FI/CO (Finance and Controlling): Hands-on experience with account assignment and revenue recognition
WM/EWM (Warehouse Management): Basic understanding of warehouse processes in integration with SD
2nd level support in SAP SD-MM-FI-CO-PA-PP modules
Leading and managing the out-source consultants that I work with
Stakeholder Communication: Enhanced ability to communicate effectively with cross-functional teams and stakeholders
Problem-Solving: Stronger capability to analyze complex issues and propose optimized solutions
Documentation and Training: Experience creating detailed process documentation, training materials, and conducting end-user training sessions
Bonus: How to use SAP Licence management tools (USMM,SLAW2)
SAP SD Consultant
Doğtaş | Kelebek
Istanbul, Türkiye
01.2018 - 06.2019
End-to-End Process Expertise: Strong understanding and practical experience with the entire order-to-cash (OTC) process
Advanced Configuration: Proficiency in configuring: Sales document types, item categories, and schedule lines
Delivery and shipping processes, including advanced shipping point determination
Billing processes, including intercompany billing and revenue account determination
Pricing Expertise: Experience in designing complex pricing procedures, including discounts, surcharges, and customer-specific pricing
Credit Management: Understanding and configuration of basic credit checks and credit limits
Output Determination: Setting up output types for sales orders, deliveries, and invoices
Integration with Third-Party Tools: Experience integrating SAP with third-party logistics, CRM, or e-commerce tools
SAP SD Consultant
Dacon Bilişim
Istanbul, Türkiye
10.2016 - 11.2017
Understanding of Business Processes: Familiarity with the order-to-cash cycle and key sales processes (inquiry, quotation, sales order, delivery, billing)
SAP SD Configuration Basics: Knowledge of configuring organizational units, sales documents, and item categories
Master Data Management: Experience in creating and maintaining customer master data, material master data, and customer-material information records
Pricing Basics: Understanding condition techniques, including condition records, access sequences, and pricing procedures
Delivery and Shipping Process: Basic knowledge of delivery creation, picking, packing, and post-goods issue
Billing Process: Familiarity with billing document types (e.g., invoices, credit/debit memos) and invoice correction processes
Basic Debugging Knowledge: Understanding of how to analyze issues using SAP tools (e.g., transaction logs or error reports)
Exposure to IDocs and Interfaces: Basic understanding of how IDocs work and their role in integration
Integration Knowledge: Awareness of SD integration with MM (procurement) and FI/CO (financial accounting)
Problem-Solving: Ability to analyze basic issues and propose simple solutions
Communication Skills: Clear communication with team members and end-users to understand requirements and deliver solutions
Team Collaboration: Ability to work as part of a team, particularly in a junior role, supporting senior consultants
Documentation: Basic experience in preparing user manuals, training documents, or process documentation
Education
Bachelor of Science - Management Information Systems
Anadolu University
Istanbul, Türkiye
01.2022
Bachelor of Science - Civil Engineering
Sakarya University
Sakarya
06-2015
Bachelor of Applied Science (B.A.Sc.) - Civil Engineering
Universität Stuttgart
ERASMUS
08-2013
Bachelor's degree - Naval Architecture and Marine Engineering
Sales Ops Coordinator Supervisor / SAP SD Key User at Thai Union Frozen Products (Chicken Of Sea Frozen)Sales Ops Coordinator Supervisor / SAP SD Key User at Thai Union Frozen Products (Chicken Of Sea Frozen)