Terique Bates
Newark
Summary
Reliable team leader with strong customer service skills, experienced in guiding staff, solving problems, and maintaining smooth daily operations. Known for clear communication, teamwork, and delivering a positive experience for customers and coworkers.
Overview
10
10
years of professional experience
Work History
Warehouse Associate /Team Lead
SAF-Gard Safety Shoe Company
03.2023 - 06.2025
- Supervised daily warehouse operations, ensuring adherence to safety protocols and efficiency standards.
- Trained and mentored junior staff, fostering a collaborative team environment and enhancing skill development.
- Implemented process improvements that streamlined inventory management and reduced order fulfillment times.
- Coordinated shipping and receiving activities, optimizing workflows for maximum productivity and accuracy.
- Managed and coordinated pickups and deliveries.
Delivery Driver - Team Lead
Premier Choice Events, LLC - Family Business
02.2020 - 02.2023
- Established long-term customer relationships through prompt and courteous service.
- Meet and surpassed productivity targets and quality standards.
- Handled inventory in accordance with product handling standards.
- Resolved customer complaints and adjusted orders.
- Operated motor vehicles in a safe and efficient manner.
- Managed and coordinated pickups and deliveries.
Warehouse Order Picker
DOT Foods
05.2021 - 08.2022
- Achieved a 90% on-time shipment rate.
- Picked up incoming stock and delivered materials to designated locations.
- Reported shortages and damaged materials.
- Checked incoming materials against invoice.
- Shrink wrapped pallets once orders are completed.
Delivery Driver
DLML Logistics
06.2019 - 02.2020
- Utilized excellent time management skills to ensure that orders are received on time.
- Complied with company safety standards at all times.
- Provided quality customer service from the beginning of my routes to the end.
- Worked in collaboration with the warehouse to ensure exceptional customer service with the delivery of packages.
Warehouse Worker
Raymour & Flanigan
08.2015 - 03.2019
- Selected and palletized orders for loading on trailers and shipment to customers.
- Filled orders, handled order inventory, and operating forklifts.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Picked up incoming stock and delivered materials to designated locations.
- Maintained warehouse inventory and performed customer service for clients.
- Managed and coordinated pickups and deliveries.
Education
Diploma - Autobody
Delcastle Technical High School
01.2016
Skills
- Forklift Operation Advanced
- Material Handling Advanced
- Troubleshooting Advanced
- Customer Service-Oriented Advanced
- Results-Driven Advanced
- Self Starter Advanced
LANGUAGES
English Native
Timeline
Warehouse Associate /Team Lead
SAF-Gard Safety Shoe Company
03.2023 - 06.2025
Warehouse Order Picker
DOT Foods
05.2021 - 08.2022
Delivery Driver - Team Lead
Premier Choice Events, LLC - Family Business
02.2020 - 02.2023
Delivery Driver
DLML Logistics
06.2019 - 02.2020
Warehouse Worker
Raymour & Flanigan
08.2015 - 03.2019
Diploma - Autobody
Delcastle Technical High School