Summary
Overview
Work History
Education
Skills
Additional Information
Software
Interests
Timeline
Generic
Tetiana  Zubchenko

Tetiana Zubchenko

Product Manager
Hanau

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Proactive and achievement-oriented manager bringing four years of marketing and leadership experience. Effectively increases social media reach and client digital profile to catapult company forward with sustained growth. Articulate communicator, natural leader and organized manager.

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

15
15
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Junior Product Manager

LLC Pharmaceutical Company Salutaris
Kyiv
08.2019 - Current
  • Created plans and communicated deadlines to complete projects on time.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Collaborated with team members to achieve target results.
  • Carried out day-to-day duties accurately and efficiently.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Received and processed stock into inventory management system.
  • Maintained entire family's schedule and organized events.
  • Resolved problems, improved operations and provided exceptional service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Monitored company inventory to keep stock levels and databases updated.

Branch Manager

LLC Arte Non Marte (LLC Orli Trade)
Kyiv
03.2013 - 07.2018
  • Boosted sales and customer loyalty through incentive programs.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Generated financial and operational reports to assist management with business strategy.
  • Examined customer loan applications for loan approvals and denials.
  • Consulted customers to boost product sales and services.
  • Identified partnership opportunities and established favorable business connections.
  • Gathered and reviewed customer feedback to improve operations.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.

Sales Manager

LLC Orli Trade
Dnipro
03.2011 - 03.2013
  • Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Established and cultivated solid business relationships with new or existing customers.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Met with clients, delivering presentations and educating on product and service features and offerings.
  • Reviewed customer service agreements for terms and conditions pricing and accuracy.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
  • Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
  • Researched competitors' activities and products to uncover new trends

Guide

LLC Logos
Dnipro
01.2010 - 03.2011
  • Built personal relationships with guests to promote positive experiences.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
  • Collaborated with staff members to make accurate reservations.

Salesman

LLC Duna
Dnipro
02.2008 - 03.2009
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Trained and mentored new sales representatives.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.

Accounting Assistant

LLC “Dnipropromrezerv”
Dnipro
02.2006 - 01.2008
  • Reported financial data and updated financial records in ledgers and journals.
  • Transferred data and documents to facilitate system migration and software updates.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.

Education

Specialist Of Education - Philology

Dnipropetrovsk National University
Dnipro City, Ukraine
09.2006 - 07.2011

Skills

    PeopleSoft

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Additional Information

Drive license category B

Software

Windows

MacOS

MC Office

Quadrasoft CRM

Pharmexplorer

1C

Interests

Organization of events

Tennis

Timeline

Junior Product Manager

LLC Pharmaceutical Company Salutaris
08.2019 - Current

Branch Manager

LLC Arte Non Marte (LLC Orli Trade)
03.2013 - 07.2018

Sales Manager

LLC Orli Trade
03.2011 - 03.2013

Guide

LLC Logos
01.2010 - 03.2011

Salesman

LLC Duna
02.2008 - 03.2009

Specialist Of Education - Philology

Dnipropetrovsk National University
09.2006 - 07.2011

Accounting Assistant

LLC “Dnipropromrezerv”
02.2006 - 01.2008
Tetiana Zubchenko Product Manager