Theo Kang
Düsseldorf
Overview
6
6
years of professional experience
3
3
Languages
Work History
Spare Parts Specialist
DN Solutions Europe GmbH
Dormagen
10.2022 - Current
- Evaluated the feasibility of customer-requested spare parts and provided tailored recommendations for optimal solutions.
- Prepared parts lists for optional equipment installation on new machines.
- Managed claims, ensuring timely resolution and customer satisfaction.
- Collaborated with technical and production teams to ensure parts compatibility and quality.
Store Manager
Euko Fnb GmbH (BBQ Chicken)
Düsseldorf
07.2020 - 10.2022
- Managed the full store lifecycle from pre-opening setup to daily operations, ensuring smooth and efficient performance.
- Recruited, trained, and led staff to deliver high-quality service and maintain product standards.
- Oversaw inventory control, food quality assurance, and workflow optimization.
- Resolved operational challenges independently and developed promotional initiatives to boost customer engagement.
Regional Springer
Eat Happy GmbH
Düsseldorf
04.2019 - 07.2020
- Provided operational and service support across multiple store locations, quickly adapting to varying needs.
- Improved workflow efficiency and elevated customer experience through on-site assistance.
- Managed documentation processes and maintained clear, professional client communications.
- Highly adaptable and self-driven, excelling in both independent tasks and collaborative projects.
Education
Bachelor of Arts - Animation And Special Effects
Hongik University
Seoul 04.2001 -
Skills
3D Animation & Digital Painting – Autodesk Maya, Blender, Cinema 4D, Adobe Photoshop, Clip Studio Paint, Procreate
Video Editing & Post-Production – Adobe Premiere Pro, After Effects, DaVinci Resolve
UX/UI Design – Figma, Adobe XD, Prototyping, Wireframing, User Flow Design
Technical & Operational Skills – Technical spare parts evaluation and recommendation, Inventory management, Workflow optimization, Claims handling, Customer communication
Soft Skills – Adaptable to varied work environments, Cross-functional collaboration, Problem-solving, Process improvement
Timeline
Spare Parts Specialist
DN Solutions Europe GmbH
10.2022 - Current
Store Manager
Euko Fnb GmbH (BBQ Chicken)
07.2020 - 10.2022
Regional Springer
Eat Happy GmbH
04.2019 - 07.2020
Bachelor of Arts - Animation And Special Effects
Hongik University
04.2001 -
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