Thomas Zantomio
Munich
Summary
Motivated and detail-oriented graduate with a Bachelor's degree in Economics and Management and current studies in International Business. Demonstrated ability to thrive in dynamic environments through experience as a waiter and an intern in the sales sector at UniCredit. Known for strong adaptability, eagerness to learn, and a commitment to delivering results. Seeking an entry-level position or graduate program to leverage analytical skills and customer-focused mindset in a fast-paced business setting.
Overview
4
4
years of professional experience
Work History
Cash Management Sales Large Clients & RFP Intern
UniCredit Bank
08.2024 - Current
- Managed customer expectations and helped navigate sales processes.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Addressed customer queries and complaints with prompt and professional responses.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Food Waiter
Giro Pizza
09.2020 - 09.2021
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
Education
Master of Business Administration - Global Entrepreneurship & Economics And Management
University of Insubria
Varese, Italy12.2024
Bachelor of Administrative Studies - Economics And Management
University of Insubria
Varese, Italy10.2022
Skills
- Stress management
- Conflict resolution
- Interpersonal skills
- Strong multitasking
- Order accuracy
- Active listening
- Team leadership
- Problem solving
- Adaptability
Chess, Sport, Books
I have been following Chess scene for years, I got passionate watching a tv series on netflix. Despite my passion, i have never tried to get better at playing, I really enjoy watching it and play it sporadically. I believe that it helps me to relax and train my mind.
Talking about sports, I like any kind of sport, they are crucial to keep both the body and the mind healthy.
Reading is a hobby that, despite i like, i have not cultivated too much, due to the busy life that University brings, I hope I will have more time in the future.
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Elementary (A2)
Spanish
Elementary (A2)
French
Elementary (A2)
Timeline
Cash Management Sales Large Clients & RFP Intern
UniCredit Bank
08.2024 - Current
Food Waiter
Giro Pizza
09.2020 - 09.2021
Master of Business Administration - Global Entrepreneurship & Economics And Management
University of Insubria
Bachelor of Administrative Studies - Economics And Management
University of Insubria
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