Tiffani Dill
Smyrna,DE
Overview
6
6
years of professional experience
Work History
Insurance Account Representative
Shannon Clark StateFarm
Newark, DE
03.2024 - Current
- Manage approximately 40 calls and emails a day.
- Maintained detailed records of client interactions, policy changes, and claim statuses for seamless account management and reporting purposes.
- Handled multi-line accounts encompassing property and casualty insurance as well as life and health policies with diligence and attention to detail.
Child Care Provider
Burn Boot Camp
Bear, DE
05.2023 - 03.2024
- Sanitize toys and play equipment each day to maintain safety and cleanliness.
- Actively encourage children to develop their communication, problem-solving and social skills.
- Monitor classroom to verify safe and secure environment.
Beauty Advisor
Sephora
Newark, DE
08.2022 - 02.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
Scheduling Coordinator
Power Home Remodeling
Philadelphia, PA
07.2021 - 12.2021
- Managed daily scheduling conflicts to reduce operational backlogs.
- Resolved issues through active listening and open-ended questioning.
- Worked directly with customers to schedule in home estimates.
Finance Manager
Sheridan Nissan
Newcastle, DE
06.2018 - 03.2021
- Worked side by side with banks, to provide financing for customers.
- Analyzed credit reports.
- Upsold additional products to protect loans.
Education
Aesthetics
Academy of Massage & Bodywork
Bear, DE05.2020
Skills
- Adaptability
- Active Listening
- Multitasking
- Conflict Resolution
- Time management
- Organizational skills
Timeline
Insurance Account Representative
Shannon Clark StateFarm
03.2024 - Current
Child Care Provider
Burn Boot Camp
05.2023 - 03.2024
Beauty Advisor
Sephora
08.2022 - 02.2023
Scheduling Coordinator
Power Home Remodeling
07.2021 - 12.2021
Finance Manager
Sheridan Nissan
06.2018 - 03.2021
Aesthetics
Academy of Massage & Bodywork