Overview
Work History
Education
Skills
Timeline
Generic

Tiffani Dill

Smyrna,DE

Overview

6
6
years of professional experience

Work History

Insurance Account Representative

Shannon Clark StateFarm
03.2024 - Current
  • Manage approximately 40 calls and emails a day.
  • Maintained detailed records of client interactions, policy changes, and claim statuses for seamless account management and reporting purposes.
  • Handled multi-line accounts encompassing property and casualty insurance as well as life and health policies with diligence and attention to detail.

Child Care Provider

Burn Boot Camp
05.2023 - 03.2024
  • Sanitize toys and play equipment each day to maintain safety and cleanliness.
  • Actively encourage children to develop their communication, problem-solving and social skills.
  • Monitor classroom to verify safe and secure environment.

Beauty Advisor

Sephora
08.2022 - 02.2023
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Applied makeup and skincare products to customers following guidelines to enable testing of brand.

Scheduling Coordinator

Power Home Remodeling
07.2021 - 12.2021
  • Managed daily scheduling conflicts to reduce operational backlogs.
  • Resolved issues through active listening and open-ended questioning.
  • Worked directly with customers to schedule in home estimates.

Finance Manager

Sheridan Nissan
06.2018 - 03.2021
  • Worked side by side with banks, to provide financing for customers.
  • Analyzed credit reports.
  • Upsold additional products to protect loans.

Education

Aesthetics

Academy of Massage & Bodywork
Bear, DE
05.2020

Skills

  • Adaptability
  • Active Listening
  • Multitasking
  • Conflict Resolution
  • Time management
  • Organizational skills

Timeline

Insurance Account Representative

Shannon Clark StateFarm
03.2024 - Current

Child Care Provider

Burn Boot Camp
05.2023 - 03.2024

Beauty Advisor

Sephora
08.2022 - 02.2023

Scheduling Coordinator

Power Home Remodeling
07.2021 - 12.2021

Finance Manager

Sheridan Nissan
06.2018 - 03.2021

Aesthetics

Academy of Massage & Bodywork

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Tiffani Dill