John Oglesby
Dover,DE
Summary
Professional retail sales professional prepared for this role. Proven track record in driving sales, enhancing customer experiences, and exceeding targets. Strong focus on team collaboration and flexibility to adapt to changing demands. Skilled in customer relationship management, product merchandising, and sales strategy. Known for reliability and delivering results.
Overview
17
17
years of professional experience
Work History
Loader and Unloader
FedEx
11.2022 - Current
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
- Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
- Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
- Lifted and slid packages weighing up to 25 pounds on conveyor belts to transport items.
Retail Sales Executive
AT&T
09.2008 - Current
- Increased customer satisfaction by resolving issues promptly and professionally.
- Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
- Provided insightful feedback to management regarding customer preferences and market trends, influencing future purchasing decisions.
- Performed regular competitor analysis to identify opportunities for enhancing our offerings or adjusting pricing strategies as needed.
- Managed inventory effectively to ensure optimal stock levels and prevent stockouts or overstock situations.
- Supported store management with various administrative tasks such as scheduling, reporting, and tracking sales performance.
- Mentored junior staff members on best practices in retail sales, improving overall team performance.
- Developed strong relationships with clients through attentive listening and personalized recommendations.
- Led team meetings focused on setting goals, sharing best practices, and offering support for continuous improvement efforts within the store environment.
- Handled cash transactions accurately and efficiently while adhering to all company policies and procedures related to cash handling.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Education
Bachelor of Science - Computer And Information Sciences
Delaware State University
Dover, DE05-2008
Timeline
Loader and Unloader
FedEx
11.2022 - Current
Retail Sales Executive
AT&T
09.2008 - Current
Bachelor of Science - Computer And Information Sciences
Delaware State University
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