Tiffany Baranowski
Townsend
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
Work History
Grocery Manager
Food Lion
Wilmington, DE
09.2025 - Current
- Oversaw daily operations, ensuring compliance with safety and sanitation standards.
- Managed inventory levels, optimizing product availability and reducing waste.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Coordinated scheduling to ensure adequate staffing during peak hours and events.
- Fostered a positive work environment through effective communication and team-building activities.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Managed vendor relationships to ensure timely deliveries and consistent product quality.
- Delivered excellent customer service while managing daily operations, increasing repeat business from satisfied shoppers.
Deli Manager
Food Lion
Wilmington, DE
11.2021 - 09.2025
- Managed inventory levels to ensure product availability and minimize waste.
- Trained and mentored staff on deli operations and customer service standards.
- Implemented scheduling tools to optimize staff shifts and improve operational efficiency.
- Oversaw food safety compliance, ensuring adherence to health regulations and standards.
- Fostered a positive work environment through effective team communication and conflict resolution skills.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Lead Customer Service Associate
Wawa Food Markets
Middletown, DE
08.2014 - 12.2021
- Led team in delivering exceptional customer service, resolving complex issues efficiently.
- Trained and mentored new associates on company policies and procedures.
- Streamlined daily operations by implementing effective workflow processes.
- Monitored inventory levels, ensuring product availability and minimizing waste.
- Fostered a positive team environment, promoting collaboration and support among staff.
Lead Teller
Del One Federal Credit Union
New Castle, DE
09.2009 - 06.2012
- Supervised daily operations of teller line, ensuring adherence to processes and compliance with regulations.
- Trained and mentored new tellers on customer service best practices and transaction procedures.
- Implemented operational improvements that enhanced efficiency and reduced transaction times for members.
- Managed cash drawer audits, ensuring accuracy and resolving discrepancies promptly.
Education
High School Diploma - Dental Assisting
Howard High School of Technology
Wilmington, DE06.2003
Skills
- Verbal and written communication
- Training and mentoring
- Task delegation
- Scheduling coordination
- Product merchandising
- Teamwork and collaboration
- Customer service
- Attention to detail
Timeline
Grocery Manager
Food Lion
09.2025 - Current
Deli Manager
Food Lion
11.2021 - 09.2025
Lead Customer Service Associate
Wawa Food Markets
08.2014 - 12.2021
Lead Teller
Del One Federal Credit Union
09.2009 - 06.2012
High School Diploma - Dental Assisting
Howard High School of Technology