Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Tiffany Knight

Wilmington

Summary

Dynamic retail professional with extensive experience at BJ's Wholesale Club, excelling in customer service and team collaboration. Proven ability in presentation design and visual merchandising, creating engaging displays that enhance brand adherence. Recognized for training and mentoring staff, fostering a culture of excellence and efficiency in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Presentation Team Member

Target
Wilmington
12.2024 - Current
  • Supported team members by sharing best practices in presentation techniques.
  • Ensured that all presentation materials adhered to brand standards and guidelines.
  • Cleaned and organized spaces to maintain neat promotional spaces.
  • Maintained professionality and efficiency while working closely with leadership.
  • Put together eye-catching displays to attract potential customers and encourage questions.

Consumables Team Member

Target
Wilmington
06.2023 - 12.2024
  • Managed inventory levels to ensure product availability and minimize waste.
  • Operated equipment for efficient handling of consumables and supplies.
  • Assisted in receiving shipments and verifying product quality upon arrival.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Conducted regular inspections to maintain compliance with health standards.
  • Communicated effectively with supervisors regarding inventory issues and needs.

Front End Coordinator

Wegmans
Wilmington
10.2022 - 05.2023
  • Front End Coordinator (October 2022 - May 2023)
  • Coordinated daily front-end operations to ensure efficient customer service.
  • Trained new staff on customer interaction and cash handling procedures.
  • Assisted in inventory management for front-end supplies and products.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Collaborated with departments to enhance overall store presentation and flow.

Cash Office / Cashier

BJ'S WHOLESALE CLUB
Wilmington
12.2021 - 10.2022
  • Cash Office / Cashier (December 2021 - October 2022)
  • Assisted customers with inquiries and product locations in-store.
  • Processed customer transactions efficiently at BJ's Wholesale Club.
  • Maintained accurate cash drawer and balanced daily receipts.
  • Collaborated with team members to ensure smooth checkout operations.
  • Trained new cashiers on register operations and customer service standards.

Fresh Manager

BJ'S WHOLESALE CLUB
Wilmington
08.2021 - 12.2021
  • Fresh Manager (August 2021 - December 2021)
  • Managed team schedules and ensured adequate staffing levels.
  • Oversaw inventory management and restocking procedures.
  • Trained new staff on company policies and operational procedures.
  • Coordinated promotional events and member engagement activities.
  • Implemented safety protocols and maintained a clean work environment.
  • Conducted regular team meetings to address workflow issues.
  • Assisted in maintaining compliance with health and safety regulations.
  • Facilitated communication between departments for seamless operations.

Deli Clerk

BJ'S WHOLESALE CLUB
Wilmington
05.2021 - 08.2021
  • Deli Clerk (May, 2021 - August 2021)
  • Prepared deli products according to customer specifications and preferences.
  • Maintained cleanliness and organization of the deli area throughout shifts.
  • Operated slicing equipment and other tools safely and efficiently.
  • Assisted customers with product selection and provided recommendations.
  • Restocked shelves and displayed products to ensure availability for customers.

Self Checkout Attendant

BJ'S WHOLESALE CLUB
Wilmington
04.2021 - 05.2021
  • Self Checkout Attendant (April, 2021 - May, 2021)
  • Assisted customers with self-checkout operations and troubleshooting issues.
  • Maintained cleanliness and organization of self-checkout area and equipment.
  • Monitored transactions for potential errors and provided support as needed.
  • Educated customers on proper use of self-checkout machines and payment options.
  • Collaborated with team members to ensure efficient customer flow at checkouts.

Frontline Supervisor

BJ'S WHOLESALE CLUB
04.2014 - 04.2021
  • Frontline Supervisor (April, 2014 - April, 2021)
  • Supervised daily operations and maintained workflow efficiency in busy retail environment.
  • Trained and mentored team members on customer service and product knowledge.
  • Implemented company policies to enhance safety and compliance standards.
  • Coordinated scheduling for staff to optimize coverage during peak hours.
  • Resolved customer inquiries and complaints promptly to ensure satisfaction.

Part-Time Cashier

BJ'S WHOLESALE CLUB
Newark
11.2013 - 04.2014
  • Part-Time Cashier (November, 2013 - April 2014)
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained accurate cash register and handled cash exchanges.
  • Assisted customers with product inquiries and checkout experiences.
  • Ensured cleanliness and organization of the checkout area.

Education

High School Diploma -

Delcastle Vocational Technical High School
Newport, DE
05-2009

Skills

  • Presentation design
  • Audience engagement
  • Visual merchandising
  • Brand adherence
  • Promotional display
  • Customer service
  • Team collaboration
  • Training and mentoring

Volunteer Experience

BJ’s Food bank, BJ’s Food bank volunteer days.

Timeline

Presentation Team Member

Target
12.2024 - Current

Consumables Team Member

Target
06.2023 - 12.2024

Front End Coordinator

Wegmans
10.2022 - 05.2023

Cash Office / Cashier

BJ'S WHOLESALE CLUB
12.2021 - 10.2022

Fresh Manager

BJ'S WHOLESALE CLUB
08.2021 - 12.2021

Deli Clerk

BJ'S WHOLESALE CLUB
05.2021 - 08.2021

Self Checkout Attendant

BJ'S WHOLESALE CLUB
04.2021 - 05.2021

Frontline Supervisor

BJ'S WHOLESALE CLUB
04.2014 - 04.2021

Part-Time Cashier

BJ'S WHOLESALE CLUB
11.2013 - 04.2014

High School Diploma -

Delcastle Vocational Technical High School

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Tiffany Knight