Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Ross

Dover

Summary

Developed skills in fast-paced retail environment, focusing on customer service and team leadership. Excel in managing transactions, resolving issues, and maintaining high standard of accuracy and efficiency. Seeking to leverage these transferrable skills while transitioning into new field.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Head Cashier

Home Depot
05.2024 - Current
  • Managed cash transactions, ensuring accuracy and efficiency at checkout stations.
  • Trained new cashiers on operational procedures and customer service standards.
  • Assisted customers with inquiries, enhancing overall shopping experience.
  • Maintained clean and organized cash register area to promote safety and efficiency.

Housekeeper

Courtland Manor
11.2023 - 05.2024
  • Cleaned and sanitized guest rooms, ensuring adherence to health and safety standards.
  • Managed laundry services, efficiently processing linens and towels for optimal turnaround.
  • Organized cleaning supplies and equipment, maintaining inventory for operational efficiency.
  • Assisted in training new staff on cleaning protocols and proper equipment usage.

Intern

C4DKIDZ
09.2022 - 11.2023
  • Assisted in developing educational materials for program implementation.
  • Collaborated with team to organize community outreach events and workshops.
  • Conducted research on child development trends to enhance programming effectiveness.
  • Supported curriculum planning by providing feedback on lesson effectiveness.

Associate

PeopleShare
12.2020 - 09.2023

Delivered outstanding customer service by effectively managing inquires and concerns.

Handled phone communications, processed orders, and managed returns and refunds efficiently.

Coordinated with insurance companies, addressed disputes, and filed complaints regarding discrepancies.

Associate

Lidl
10.2019 - 02.2021

Executed stocking duties, maintaining product availability and cleanliness within the store.

Prepared goods for displays, ensuring an organized and appealing shopping environment.

Handled cashier responsibilities, including checking for outdated items and maintaining efficient transactions.

Photo Specialist

Walgreens
06.2002 - 09.2014
  • Operated advanced photo editing software to enhance image quality and meet client specifications.
  • Managed digital asset cataloging, ensuring efficient retrieval and organization of photographic resources.
  • Collaborated with cross-functional teams to develop creative solutions for customer projects and marketing initiatives.
  • Trained and mentored junior staff on best practices in photo processing and equipment use.

Education

High School Diploma -

James Madison Highschool
New York, NY
02-2016

Skills

  • Customer service
  • Positive attitude
  • Time management strength
  • Store opening/closing procedures

Certification


  • MCAS - Microsoft Certified Application Specialist

Timeline

Head Cashier

Home Depot
05.2024 - Current

Housekeeper

Courtland Manor
11.2023 - 05.2024

Intern

C4DKIDZ
09.2022 - 11.2023

Associate

PeopleShare
12.2020 - 09.2023

Associate

Lidl
10.2019 - 02.2021

Photo Specialist

Walgreens
06.2002 - 09.2014

High School Diploma -

James Madison Highschool
Tiffany Ross