Tim Swienty
Restaurant Service Manager
Summary
Dynamic Restaurant Manager with proven success at L'Osteria, enhancing customer engagement and optimizing operations. Expert in staff management and recruitment, I increased revenue by improving table turnover and implementing new service standards. Adept at schedule coordination, I fostered a motivated team through effective training and supervision, ensuring high-quality service and satisfaction.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Restaurant Manager
L'Osteria
01.2023 - 04.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Carefully interviewed, selected, trained, and supervised staff.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Education
Catering Expert
IHK Nord Westfalen
01-2023
Vacational Diploma in Business And Administration
Berufskolleg Castrop-Rauxel
04.2001 -
Skills
Staff management
Operations management
Customer engagement
Recruitment
Schedule coordination
Shift management
Supervisory skills
Timeline
Restaurant Manager
L'Osteria
01.2023 - 04.2025
Vacational Diploma in Business And Administration
Berufskolleg Castrop-Rauxel
04.2001 -
Catering Expert
IHK Nord Westfalen
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