Hi, I’m
Tim Zeitzen
Agile Coach / Servant Leader
Summary
Results-driven agile expert with over 16 years of experience leading Scrum, SAFe, and Kanban implementations in the tech and public sectors. Skilled in mentoring cross-functional teams, orchestrating PI planning sessions, and streamlining scalable software deployment processes. Committed to driving organizational success through practical agile transformations that empower teams to achieve peak performance.
Overview
24
years of professional experience
2
Languages
Work History
DB Fernverkehr
Scrum Master
01.2024 - Current
Job overview
- Streamlined Scrum processes within a SAFe framework for 2 cross-functional teams, enhancing delivery consistency.
- Coached product managers to develop and maintain backlogs and annual roadmaps.
- Resolved blockers efficiently, ensuring on-time delivery of public railway distribution platforms.
- Reduced the time spent in PI plannings by 100% due to focus on top priorities first.
- Measurable increase in team satisfaction with an impact on the team velocity.
- Strengthened the team bond and inter reliability.
gematik GmbH
Release Train Engineer & Scrum Master
09.2022 - 12.2023
Job overview
- Implemented scalable SAFe processes for a 50+ member Agile Release Train, improving system reporting for Germany’s healthcare portal.
- Led PI plannings for 4 cycles, aligning 5 teams.
- Mentored leadership in agile adoption, fostering a culture of transparency and collaboration.
- Improved communication between stakeholders and the product team.
- Implemented on-site plannings and problem solving sessions.
- Increased overall ART velocity by 17% and objective success rate by 33%.
talentformation.com GmbH
Agile Program Manager
01.2022 - 09.2022
Job overview
- Directed agile implementation of a third-party software solution for K-Mail Order GmbH, meeting all pre- and in-season deadlines.
- Facilitated alignment between C-level executives and third-party providers, ensuring seamless roadmap execution.
- Moderated steering meetings, driving decisions that reduced project risks by 10%.
Traum-Ferienwohnungen GmbH
Agile Program Manager
12.2019 - 01.2022
Job overview
- Managed product and tech roadmaps as proxy for India-based CTO of OYO Hotel Rooms, aligning 4 development teams.
- Launched cost-saving initiatives, cutting operational expenses by 15% through optimized workflows.
- Implemented channel management for external stock (e.g., Booking.com), increasing revenue streams by 12%.
Traum-Ferienwohnungen GmbH
Agile Coach
06.2017 - 12.2019
Job overview
- Spearheaded company-wide OKR rollout for 140+ employees, aligning business and tech goals within 6 months.
- Coached 3 software teams in Scrum and Kanban, increasing velocity by 25% through optimized workflows.
- Facilitated town halls and system demos, boosting employee engagement scores by 30%.
CTS EVENTIM AG & Co. KGaA
Scrum Master
02.2016 - 06.2017
Job overview
- Guided 3 cross-functional teams in Scrum adoption for EVENTIM’s e-commerce platform, improving ticket sales uptime.
- Coached product managers on backlog prioritization, shortening release cycles by 2 weeks.
- Reported team progress to C-level, securing buy-in for agile scaling initiatives.
Skills
Agile Methodology Expertise (Scrum, Kanban, SAFe, OKR)
Websites
Personal Information
- Date of Birth: 03/08/83
- Gender: Male
Availability
See my work availability
Not Available
Available
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Timeline
Scrum Master
DB Fernverkehr
01.2024 - Current
Release Train Engineer & Scrum Master
gematik GmbH
09.2022 - 12.2023
Agile Program Manager
talentformation.com GmbH
01.2022 - 09.2022
Agile Program Manager
Traum-Ferienwohnungen GmbH
12.2019 - 01.2022
Agile Coach
Traum-Ferienwohnungen GmbH
06.2017 - 12.2019
Scrum Master
CTS EVENTIM AG & Co. KGaA
02.2016 - 06.2017
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