Tina Curran
Wilmington
Summary
Professional with strong expertise in strategic analysis and project management, prepared for this role. Proven track record in driving impactful results through effective leadership, cross-functional collaboration, and adaptability to evolving business needs. Skilled in data analysis, process optimization, and stakeholder engagement. Known for reliability and results-focused mindset.
Professional with proven track record in managing diverse projects and delivering high-impact results. Known for exceptional problem-solving skills and ability to work seamlessly with cross-functional teams. Reliable and adaptable, consistently aligning with evolving business needs while maintaining strong focus on achieving results.
Experienced with managing high-stakes projects and ensuring client satisfaction. Utilizes analytical skills and strategic thinking to drive successful outcomes. Track record of effective teamwork and adaptability in dynamic environments.
Overview
20
20
years of professional experience
Work History
Senior Associate, HRIS
Sallie Mae
09.2023 - Current
- Manage tickets using Service Now, created by business owners.
- Configured SMS Messaging for Recruiting and HR Shared Services.
- Configured Outlook Integration and Teams Integration.
- Configured AI Summarization Feedback for LMS.
- Configured the Onboarding Dashboard for the 2026 release.
- Lead on Workday Release 2025 R1.
- Completed HCM, Report Writer, Security, and Learning Administrator courses in Workday.
- Currently taking a course on Service Now.
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
Talent Acquisition Coordinator
Sallie Mae
03.2022 - 08.2023
- Head of the onboarding, sourcing, and screening of candidates
- Established a proactive approach in identifying top talent through strategic partnerships with colleges/universities and attending industry-specific conferences and events.
- Created user guides for our recruiting team to help navigate through Workday more efficiently.
- Facilitated a smooth onboarding process for new hires by collaborating with HR partners to prepare necessary paperwork and orientation materials.
- Conducted comprehensive interviews to assess candidate fit based on skills, cultural alignment and long-term potential within the organization.
- Organized recruiting events, such as career fairs and networking sessions, to increase company visibility within target markets.
Education Coordinator
Sallie Mae
05.2019 - 03.2022
- Developed community education programming events and other activities designed to increase and improve educational outcomes.
- Liaised between faculty, staff, and administrators to coordinate educational program delivery.
- Improved employee engagement by developing and implementing innovative educational programs and activities.
- Mentored new educators through orientation programs and ongoing guidance to promote their professional growth within the organization.
- Promoted a positive learning environment through effective classroom management strategies and fostering strong relationships with employees.
Loan Modification Specialist
Sallie Mae
12.2019 - 02.2020
- Collaborated with underwriters and loan officers to ensure accurate evaluation of borrower''s financial situation, resulting in successful loan modifications.
- Increased customer retention through exceptional service, consistently meeting or exceeding established performance metrics.
- Contributed to a positive work environment by supporting colleagues and sharing best practices, resulting in improved team performance.
Collections Specialist
Sallie Mae
08.2019 - 11.2019
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Negotiated to collect balance in full.
- Researched accounts and completed due diligence to resolve collection problems.
- Used skip tracing and other techniques to locate debtors.
- Used probing techniques to determine debtors' reasons for delinquency.
Personal Loan Analyst
Sallie Mae
01.2018 - 10.2018
- Promoted from collections specialist to personal loan analyst based on my ability to keep a high quality of work and customer service
- Sold the benefits of the personal loan product to customers, achieving a high rate of acceptance
HR, Collections, and Office Manager
Advanced FOOT and Ankle Center
01.2005 - 12.2017
- Managed all resumes and interview processes for staffing
- Managed the benefit procurement process, contacting multiple representatives and insurance companies to secure the best rates for our employees
- Managed payroll, benefits & 401K enrollment, leave of absence forms, and vacation time for employees
- Kept up with all changes to the Fair Labor Standards Act, OSHA, and HIPAA Laws and ensured that the practice followed those guidelines
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Education
Business ADMINISTRATION -
Delaware Technical and community college
05.2004
High School Diploma - computer technology
west catholic high school
06.1998
Skills
- Training
- Talent Coordinator
- Screening/Sourcing
- Scheduling Interviews
- Career Fairs – Intern Program
- Microsoft Office Tools
- Customer service
- Communication
- Adaptability
- Recruiting
- Workday/HRIS
- Performance monitoring
- Team leadership
- Team supervision
- Project management
- Relationship building
- Computer skills
- Data entry
Timeline
Senior Associate, HRIS
Sallie Mae
09.2023 - Current
Talent Acquisition Coordinator
Sallie Mae
03.2022 - 08.2023
Loan Modification Specialist
Sallie Mae
12.2019 - 02.2020
Collections Specialist
Sallie Mae
08.2019 - 11.2019
Education Coordinator
Sallie Mae
05.2019 - 03.2022
Personal Loan Analyst
Sallie Mae
01.2018 - 10.2018
HR, Collections, and Office Manager
Advanced FOOT and Ankle Center
01.2005 - 12.2017
High School Diploma - computer technology
west catholic high school
Business ADMINISTRATION -
Delaware Technical and community college
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