TINA DIZE
Laurel,DE
Summary
Dynamic customer service associate with 5+ years of experience, excelling in cash handling and complaint resolution. Proven ability to enhance customer loyalty through exceptional service and efficient multitasking. Skilled in point of sales operations and maintaining a clean, welcoming environment, ensuring a positive shopping experience.
Overview
10
10
years of professional experience
Work History
Customer Service Cashier
Oasis Travel Plaza
03.2025 - 11.2025
- Operated Cash, Lottery, Bill Pay and Fuel Card (EFS, Comdata, etc) POS systems efficiently and accurately.
- Provided exceptional service and pleasant shopping experience to increase customer loyalty.
- Replenished shelves, coolers, stocks and linens daily to meet demands in a fast pace environment.
- Maintained cleanliness of store, including bathrooms, showers, floors and counters to ensure positive appearance of business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Customer Service Cashier
Family Dollar
10.2020 - 09.2021
- Utilized POS system to handle customer cash and credit card transactions accurately.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers and provided outstanding customer service.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Office Worker
D & C Auto Sales
04.2020 - 10.2020
- Maintained digital and physical files for customer accounts and payments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Input data into spreadsheets and databases for customer accounts, new inventory, auto sales and repossessions
- Prepared client packets for new auto sales to assist salespersons.
Customer Service Cashier
Oasis Travel Plaza
03.2018 - 09.2020
- Accurately handled payment transactions for Lottery, Bill Pay, Fuel Cards, Credit Cards and Cash.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained cleanliness inside and outside store, including taking out trash, mopping floors and cleaning bathrooms.
Front Desk Office Assistant
The Guide/Sussex Printing
08.2015 - 03.2018
- Provided quality clerical support through copying, filing, faxing, data entry and email correspondence.
- Prepared and edited classified ads to produce precise, accurate and professional service.
- Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
- Cross trained in other departments providing quality assistance to co-workers while gaining knowledge of different aspects of the business.
- Answered customer telephone calls promptly and appropriately handled needs.
Education
High School Diploma -
Chichester High
Boothwyn, PA06.1988
Skills
- Efficient multitasking
- Responsive to new challenges
- Efficient data management
- Cash management proficiency
- Exceptional customer service
- Adept at point of sale systems
- Professional demeanor
- Meticulous attention to detail
- Experienced in Lottery, Bill Pay and all Fuel Card processes
- Customer complaint resolution
Timeline
Customer Service Cashier
Oasis Travel Plaza
03.2025 - 11.2025
Customer Service Cashier
Family Dollar
10.2020 - 09.2021
Office Worker
D & C Auto Sales
04.2020 - 10.2020
Customer Service Cashier
Oasis Travel Plaza
03.2018 - 09.2020
Front Desk Office Assistant
The Guide/Sussex Printing
08.2015 - 03.2018
High School Diploma -
Chichester High