Tina Spanger-Mettjes

• Handled sensitive information discreetly while abiding by all HIPAA regulations regarding privacy protection of medical records.
• Increased clinic efficiency through regular maintenance checks on hardware and software components, preventing technical issues from disrupting sessions.
• Developed strong rapport with patients through active listening skills and empathetic communication, allowing for better therapeutic outcomes.
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• Protocol design based on EEG/QEEG Analysis and Health Report
• Educated patients and their families on the benefits of neurofeedback therapy, fostering understanding and trust in the treatment process.
• Evaluated session outcomes for continuous improvement, implementing adjustments as needed to optimize patient care and overall results.
• Addressed any patient concerns promptly, working closely with healthcare providers to resolve issues and ensure satisfaction throughout the treatment process.
• Managed scheduling responsibilities efficiently to ensure timely appointments for all patients while minimizing wait times or disruptions to services provided.
• Provided personalized care by adapting neurofeedback techniques based on individual needs and preferences.
• Maintained accurate documentation of patient progress, facilitating effective communication among healthcare providers.
• Enhanced patient outcomes by conducting thorough neurofeedback assessments and implementing tailored treatment plans.

• Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
• Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
• Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
• Provided individual and group therapy sessions to patients suffering from mental health issues.
• Assessed clients' mental health needs, developed treatment plans and monitored progress.
• Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
• Maintained and updated patient records, changes in service plans and treatment reports.
• Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
• Documented patient information, treatment plans, and patient responses.
• Developed strategies to help patients cope with stress and anxiety and build resilience.
• Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
• Delivered brief interventions to help clients develop healthy coping skills.

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• Provided emotional support to clients, enabling them to better cope with challenging situations.
• Supported families in understanding their loved ones'' needs during times of crisis, promoting better engagement in the healing process.
• Developed strong rapport with clients, establishing trust and fostering open communication channels.
• Maintained accurate records and documentation in compliance with regulatory requirements, ensuring seamless service delivery.
• Collaborated with multidisciplinary teams to ensure comprehensive support for clients during crisis situations.
• Prevented potential crises by proactively identifying triggers and risk factors in clients'' lives.
• Assisted in the development of organizational policies and procedures related to crisis intervention services, contributing to high-quality care provision standards.
• Served as a liaison between clients and other service providers, coordinating care plans efficiently.
• Evaluated intervention effectiveness by tracking outcomes and adjusting strategies as needed, leading to more successful resolutions over time.
• Conducted detailed case reviews to identify areas of improvement for future interventions.
• Documented risk to each client and context of concerns.
• Evaluated risk to client or others by gathering information and conducting assessments.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.
• Collaborated with mental health professionals to coordinate comprehensive care for clients.
• Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.