Hi, I’m
Tinu Nelson
Munich,Unterhaching
Work Preference
Summary
Technical Lead specializing in Microsoft Dynamics 365 CE and Power Platform, delivering enterprise-grade Sales, Customer Service, and Case Management solutions across semiconductor and shipping domains. Deep expertise in Dataverse model-driven apps, Power Automate, Power Pages, plug-ins, JavaScript, and C#/.NET; advanced integration experience with SSIS/KingswaySoft, Dataverse Virtual Tables, Azure Service Bus, Azure Functions, and Dynamics Web API/OData. Strong ALM leadership: solution segmentation by common components and app tracks, managed/unmanaged solution strategy, Azure DevOps CI/CD pipelines, environment variables, connection references, and multi-environment deployments.
Overview
19
years of professional experience
7
Certification
Work History
TATA Consultancy Services Deutschland GmbH
Technical Lead
08.2024 - Current
Job overview
- Led end-to-end delivery of Dynamics 365 CE Sales, Customer Service, and Case Management, translating complex requirements into scalable configurations and customizations.
- Architected Dataverse model-driven apps: tables, relationships, business rules, Business Process Flows, forms, views, and Ribbon customizations to optimize UX and data integrity.
- Engineered server-side plug-ins and custom workflow activities in C#, client-side JavaScript, and Power Automate flows to automate processes and improve operational efficiency.
- Built SSIS packages with KingswaySoft for robust data migration and system-to-system integrations; implemented scheduled and event-driven patterns with Azure Service Bus and Azure Functions for reliable and scalable processing.
- Exposed external data via Dataverse Virtual Tables (Virtual Entities) to enable near real-time scenarios without duplicating data.
- Developed and maintained Power Pages for external stakeholders, enforcing secure access and performance best practices.
- Established ALM standards: designed solution segmentation by shared components and app tracks, defined managed/unmanaged solution strategy, and implemented Azure DevOps CI/CD pipelines with environment variables and connection references.
- Coordinated with Microsoft FastTrack/Engineering for solution reviews, defect resolution, and feature enablement; authored technical/functional specifications, estimations, and project plans; managed risks, incidents, and stakeholder communications.
- Assignment: Infineon Technologies AG
Tata Consultancy Services Ltd
Technical Lead
03.2021 - 07.2024
Job overview
- Designed and delivered master data interfaces (customer/product) into Dynamics 365 CE using SSIS/KingswaySoft and Dataverse APIs; ensured traceability, error handling, logging, and monitoring.
- Maintained integrations post go-live; improved reliability and supportability through structured deployment and documentation.
Netwoven India Pvt. Ltd
Technical Lead
09.2016 - 03.2021
Job overview
- Implemented Dynamics 365 CE and Power Platform solutions; configured model-driven apps, developed plug-ins/workflows/JavaScript, and optimized solution performance.
- Delivered portal (Power Pages) implementations; integrated external systems using SSIS/KingswaySoft and Web API; supported ALM and client deployments.
Sonata Software
Technical Lead / Senior Developer
10.2015 - 09.2016
Job overview
- Implemented and supported Dynamics CRM solutions; enhanced forms, views, business rules, and custom components across Sales and Service modules.
SCI Africa, Dar es Salaam
Techno Functional Consultant / Senior Developer
04.2014 - 12.2014
Job overview
- Delivered onsite Dynamics CRM implementations; conducted training and adoption programs; provided enhancements and production support.
Clockwork Business Solutions
Techno Functional Consultant / Senior Developer
05.2012 - 03.2014
Job overview
- Executed Dynamics CRM and SAP Business One projects; customized modules, built integrations and reports, and led data migrations.
Smartsoft Kochi
Techno Functional Consultant / Support Engineer
10.2006 - 05.2012
Job overview
- Implemented and supported SAP Business One and Dynamics CRM; configured solutions and trained end users.
Education
Mahatma Gandhi University – School of Technology and Applied Sciences
B.Sc. from Electronics with Computer Hardware
Skills
- Dynamics 365 CE: Sales, Customer Service, Case Management, Omnichannel; model-driven apps; Dataverse schema (tables/columns/relationships); Business Process Flows; business rules; forms, views, Ribbon customization; Security Roles
- Power Platform: Power Automate, Power Pages, Dataverse; solutioning across environments; connection references; environment variables; governance and best practices
- Development: C#, NET, JavaScript, HTML, ASPNET
- Integration & Data: SSIS, KingswaySoft, Dataverse Virtual Tables (Virtual Entities), Azure Service Bus, Azure Functions, Web API/OData, SQL, data migration patterns (batch/event-driven/real-time)
- Reporting & Analytics: SSRS, Power BI
- ALM/DevOps: Azure DevOps, CI/CD pipelines, solution segmentation, managed/unmanaged layers, deployment to Dev/Test/UAT/Prod, release management
- Practices: Requirements analysis, solution design, documentation, performance optimization, troubleshooting, incident/change management
Certification
- MB-200: Microsoft Power Platform + Dynamics 365 Core
- MB2-715: Dynamics 365 Customer Engagement Online Deployment
- MB2-706: Microsoft Dynamics CRM Online Deployment
- MB2-701: Extending Microsoft Dynamics CRM 2013
- MB2-631: Dynamics CRM 4.0 Customization and Configuration
- Microsoft Specialist: Microsoft Dynamics CRM Online Deployment
- Microsoft Certified Professional
Career Breaks
12/2014–10/2015: Family caregiving following wife’s delivery.
Selected Tools and Technologies
- Dynamics 365 CE, Dataverse, Power Automate, Power Pages
- C#, .NET, JavaScript, HTML, ASP.NET
- SSIS, KingswaySoft, Azure DevOps, Azure Service Bus, Azure Functions
- SQL, SSRS, Power BI
Languages
English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Timeline
Technical Lead
TATA Consultancy Services Deutschland GmbH
08.2024 - Current
Technical Lead
Tata Consultancy Services Ltd
03.2021 - 07.2024
Technical Lead
Netwoven India Pvt. Ltd
09.2016 - 03.2021
Technical Lead / Senior Developer
Sonata Software
10.2015 - 09.2016
Techno Functional Consultant / Senior Developer
SCI Africa, Dar es Salaam
04.2014 - 12.2014
Techno Functional Consultant / Senior Developer
Clockwork Business Solutions
05.2012 - 03.2014
Techno Functional Consultant / Support Engineer
Smartsoft Kochi
10.2006 - 05.2012
Mahatma Gandhi University – School of Technology and Applied Sciences
B.Sc. from Electronics with Computer Hardware