Technical Lead specializing in Microsoft Dynamics 365 CE and Power Platform, delivering enterprise-grade Sales, Customer Service, and Case Management solutions across semiconductor and shipping domains. Deep expertise in Dataverse model-driven apps, Power Automate, Power Pages, plug-ins, JavaScript, and C#/.NET; advanced integration experience with SSIS/KingswaySoft, Dataverse Virtual Tables, Azure Service Bus, Azure Functions, and Dynamics Web API/OData. Strong ALM leadership: solution segmentation by common components and app tracks, managed/unmanaged solution strategy, Azure DevOps CI/CD pipelines, environment variables, connection references, and multi-environment deployments.