Experienced with managing HR administrative tasks, including employee records and onboarding processes. Utilizes organizational and communication skills to support HR functions and improve efficiency. Track record of fostering team collaboration and adapting to evolving HR needs.
- Payroll accounting
- Administration of the time recording system (vacation/sick leave)
- Personnel requirements planning in cooperation with Operations
- Recruitment (internal and external)
- Processing employee inquiries and concerns.
- Carrying out personnel administration activities and processes.
- Maintaining personnel files and databases.
- Assisting with the planning and organization of training courses.
- Preparing statistics and reports on personnel development.
- Handling labor law issues: (parental leave/maternity leave/part-time work/integration courses)
- Maintaining employee master data.
- Preparing references and certificates and implementing contract changes.
- Implementing the company's integration management system.
- Professional preparation of payroll accounting.
- Communication with personnel service providers.
- Preparation of references and employment contracts.
- Preparation and issuance of warnings & terminations.
- Preparation and presentation of HR key figures.
- Planning and implementation of welfare discussions.
- Onboarding/offboarding of employees.
- Placing and managing job advertisements
- Conducting job interviews
- Acquiring new customers
- Preparatory payroll accounting
- Preparing and issuing references/warnings/terminations
- Creating work schedules for staff in various areas.
- Coordinating employee requests and duty rosters.
- Conducting job interviews and selecting applicants.
- Monitoring working hours and attendance lists.
- Documenting employee performance and feedback meetings.
- Assisting with the training of new employees.
- Maintaining databases and personnel files.
- Analyzing personnel requirements and development.
- Placing job advertisements on social networks and traditional media.
- Developing solutions for escalations that may arise.
- Performing general office and administrative tasks.
Monitoring KPIs.
- Handling all administrative tasks in the area of human resources.
- Managing vacation and sick leave.
- Publishing job advertisements, reviewing applications, and conducting interviews.
- Maintaining employee master data.
- Writing interim reports and reports on the company's employees.
- Supporting personnel planning and development with personnel statistics and analyses.
- Supporting employees and acting as a point of contact for questions or problems.
- Advising customers on insurance products and services.
- Assisting with the processing of customer inquiries and complaints.
- Conducting market analyses to identify potential for improvement.
- Maintaining long-term customer relationships to increase customer satisfaction.
- Documenting customer interactions to optimize the service process.
- Preparing quotes and contracts for new and existing customers.
- Assisting in the planning and implementation of sales campaigns.
- Adapting services based on customer feedback and market trends.
- Experienced handling of orders, complaints, and customer grievances.
Microsoft Outlook
SAP HCM
- Marketing
- Human resources
- Time management
- Staff scheduling
- Project planning
- Microsoft Office
- Personnel management
- Customer support
- Payroll accounting
- Customer service
- Recruiting
Sports (playing and watching) , cooking, flea market