Tomáš Bertram-Viatr
Berlin
Übersicht
3
3
Languages
11
11
years of professional experience
Berufserfahrung
Solutions Architect
Microsoft
Berlin
2022.06 - Current
- As a Customer Solutions Architect, I own the technical relationships with several digital publishers using our SSP and ad server solutions across web, mobile web, mobile SDK, and CTV environments.
- I identify publisher requirements and integrate them into the solution to maximize product usage. I gather feedback on gaps and proactively identify technical risks throughout the implementation lifecycle.
- I help customers deploy features and services while validating their successful adoption. I also review various test strategies for the product and create plans to support successful product launches.
- Post-launch, I assess customers’ and partners’ usage health and implement the necessary actions to bring them to the appropriate level. I manage customer success to prevent escalations and handle any issues as they arise.
- I determine core functional requirements for customers and write functional specifications for product and engineering teams. I engage in partner enablement activities, develop best practices and written content to strengthen product utility within the community and drive product awareness across various channels.
Solutions Consultant
Xandr
Berlin
2021.06 - 2022.06
- Xandr was acquired by Microsoft in 2022
Technical Platform Specialist
MediaMath
Berlin
2018.07 - 2021.06
- I troubleshot and answered all technical questions from both external and internal stakeholders. When needed I escalated them appropriately and communicated directly with Product and Engineering teams to drive timely resolutions.
- In addition to resolving issues, I handled product activation and provided hands-on assistance to customers throughout the process. I worked closely with product owners to refine the product experience.
- I created clear and accurate documentation to support client's workflows and understanding of the platform. I also managed data onboarding processes end-to-end, enabling seamless integration for new customers.
Technical Advertiser Integration Manager
Softgames
Berlin
2015.08 - 2018.07
- I integrated video demand mediation solution (LKQD) and connected both pre- and post- bid ad verification and measurement vendors. I identified and communicated with premium advertising customers and supported them with any technical issues that arose.
- I was responsible for inventory planning and sales, and I set up display, rich media, and video (VAST, VPAID) ad campaigns, including trafficking, testing, and troubleshooting. I optimized campaigns across the network and various territories using quantitative analysis to achieve market-leading eCPMs and meet revenue targets.
Ausbildung
Bachelor - Economics, Marketing and Business
Technical University of Ostrava
Ostrava 2010 - 2014
Kompetenzen
- Solution Architecture / Consulting
- Programmatic Advertising / Ad Server
- Copilot Studio
- Project Management
- API Integrations
- SQL
- Python (Basic)
- Technical Documentation
Languages
Czech
First language
English
Proficient
C2
German
Proficient
C2
Zeitleiste
Solutions Architect
Microsoft
2022.06 - Current
Solutions Consultant
Xandr
2021.06 - 2022.06
Technical Platform Specialist
MediaMath
2018.07 - 2021.06
Technical Advertiser Integration Manager
Softgames
2015.08 - 2018.07
Bachelor - Economics, Marketing and Business
Technical University of Ostrava
2010 - 2014