TRACY REEVES-BUSCH
Manager
München
Summary
Experienced Manager with a proven track record of increasing productivity and profitability through effective team leadership and strategic planning. Strong interpersonal and communication skills, adaptable to diverse environments. 20 years of Luxury Retail experience.
Overview
22
22
years of professional experience
5
5
Languages
Work History
Manager
Apple
Munich
06.2022 - Current
- Developed and implemented new strategies of Customer Services custom to the store that have resulted in a 10% increase in sales
- Led a team of 30/140 employees, increasing productivity by 20% within six months
- As a member of store leadership, I have successfully helped managed a weekly sales intake of ca
- 1.8M€, ensuring cost-eective operations and resource allocation
Team Manager
LOUIS VUITTON
Stuttgart, Baden-Wurttemberg
09.2017 - 06.2018
- Responsible for the daily logistics as Manager
- Played an important role with coaching the team regarding client building, while also supporting the team on the sales floor
- Responsible for supporting the team regarding goals, KPIS, client's feedback programs, staff scheduling and vacations, and worked closely with the regional VM teams and the merchandising teams
- Supported the Management team also with VIP Event planning
Store Manager
COACH
Metzingen, Baden-Württemberg
10.2014 - 08.2017
- Responsible to take accountability for the store
- To show leadership through role modeling service skills, and luxury selling standards
- To motivate team to achieve sales goals
- To develop plans to address key business issues and how to achieve desired results
- To set the tone for the store, and to exceed the companies expectations
- Responsible for making important decisions that enhance the customers experience in the store and with the brand
Assistant Store Manager
PRADA
Metzingen, Baden-Württemberg
09.2012 - 10.2014
- Responsible for overseeing the daily operation logistics procedures
- Communicating via e-mail with corporate offices daily regarding store success, responsible for assets protection trainings; inventories, solving damaged items issues, and supporting other members of the management team with the many other daily processes of running the store
Store Supervisor
Tiany & Co.
Frankfurt Airport
05.2011 - 08.2012
- Supported the daily functions of running the store as part of the management team
- Responsible for the in/out traffic flow of merchandise, price updates, special requests, inventory accuracy, and communicating via e-mail with other TCO Stores internationally on a daily basis, etc
Inventory Coordinator
Tiany & Co.
Düsseldorf, North Rhine-Westphalia
09.2008 - 05.2011
- Responsible for all aspects of stock, the in/out traffic flow of merchandise, price updates, special requests, inventory accuracy, and supported the coordinated movement of jewelry from store to store
CS Coordinator
Tiany & Co.
Portland, Oregon
06.2003 - 08.2008
- Responsible for the after service
- Ensured that all repair requests were completed by NY in a timely matter
- Provided our clients with a continued, Tiany experience
Education
Bachelor of Arts BA -
University of Oregon
Eugene, Oregon USA 01.1995 - 12 1998
HS Diploma - HS
Churchill High School
Eugene, Oregon USA 01.1991 - 12 1995
Skills
Operations management
Financial Management
Contract Management
Improvement initiatives
Staff Management
Business Development
Sales and marketing
Strategic planning
Key Performance Indicators
Coaching and mentoring
Budgeting
Verbal and written communication
Business administration
Skills - It
- Microsoft Office
- Word
- Excel
- Shadow
- On Demand
- MIPS
- Client Smart
Timeline
Manager
Apple
06.2022 - Current
Team Manager
LOUIS VUITTON
09.2017 - 06.2018
Store Manager
COACH
10.2014 - 08.2017
Assistant Store Manager
PRADA
09.2012 - 10.2014
Store Supervisor
Tiany & Co.
05.2011 - 08.2012
Inventory Coordinator
Tiany & Co.
09.2008 - 05.2011
CS Coordinator
Tiany & Co.
06.2003 - 08.2008
Bachelor of Arts BA -
University of Oregon
01.1995 - 12 1998
HS Diploma - HS
Churchill High School
01.1991 - 12 1995