Driven Program Manager versed in overseeing program operations, monitoring expenditures and forecasting budget needs. Willing to take on any task to support team and help business succeed.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Burger King AAFES
07.2024 - Current
Led team in daily operations, ensuring compliance with health and safety regulations.
Streamlined inventory management processes, reducing waste and improving stock accuracy.
Developed training programs for new staff, enhancing operational efficiency and service quality.
Coordinated product displays to optimize customer engagement and drive sales performance.
Evaluated staff performance, providing feedback and mentorship to foster professional growth within the team.
Program Manager
SiriusXM
11.2021 - 04.2024
Oversaw implementation of strategic plans and verified alignment with corporate objectives.
Supported implementation of new systems and programs to meet business needs.
Communicated effectively with executive leadership on project updates.
Assistant Manager
California Produce Market
03.2020 - 11.2021
Upheld brand image by maintaining branch cleanliness, approachability and service.
Created promotional displays or events to increase product visibility and drive sales.
Managed daily operations of store to ensure efficiency and productivity.
Monitored store cleanliness and presentation, addressing any areas in need of improvement immediately.
Front Desk Manager
YMCA
08.2016 - 03.2020
Ran morning shifts each day, checking operations regularly and correcting problems without delay.
Met coverage demands with well-balanced schedules and staff assignments.
Maintained impeccable records, schedules, and financial accounts.
Education
Some College (No Degree) - Business Administration
Johnson County Community College
Overland Park, Kansas
Skills
Customer Service
Project Coordination
Critical Thinking
Detail Oriented
Good Judgment
Sales and Marketing
Work Delegation
Adaptability
Customer service
Money handling
Team leadership
Decision-making
LANGUAGE
English
Native
Timeline
Assistant Manager
Burger King AAFES
07.2024 - Current
Program Manager
SiriusXM
11.2021 - 04.2024
Assistant Manager
California Produce Market
03.2020 - 11.2021
Front Desk Manager
YMCA
08.2016 - 03.2020
Some College (No Degree) - Business Administration