Andrei Boțeșteanu
München
Summary
As a Program Manager with a passion for transformation, I have led organizational change across various departments and teams. I thrive in creating a culture of adaptability and innovation, where teams can collaborate and deliver value-driven solutions. I have a knack for managing change and driving innovation, helping the organization achieve its goals and vision. I am looking for an opportunity to join a forward-thinking organization, where I can leverage my strategic vision, execution excellence, and leadership skills to lead impactful initiatives that transform the digital landscape on a global scale.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Tribe Lead | Transformational Project
Telefonica Germany (O2)
05.2022 - Current
- Leadership in Transformation: Spearheading a pivotal role in Telefonica Germany's comprehensive IT transformation initiative, leading the "Leave Tribe" to fundamentally shift the IT landscape for Campaigning, Retention, and other customer journeys.
- Scaling Agile Setup: Managing a substantial tribe consisting of approximately 120 contributors, overseeing 3 value streams, and coordinating 7 cross-functional squads. The squads include a mix of business and technology experts, with delivery led both internally and by an offshore vendor.
- Governance and Efficiency Driver: Focused on governance in a scaled Agile setup, emphasizing clarity, efficiency, and transparency. Implementing a model inspired by Spotify, emphasizing responsibility and incorporating SAFE principles for effective governance.
- Cross-Tribe Collaboration: Instrumental in handling cross-tribe dependencies as each tribe assumes ownership of customer journeys at specific stages in the customer lifecycle. Facilitating collaboration to achieve ambitious milestones.
- Delivery Excellence: Contributing to the acceleration of product launches and improving time-to-market by leveraging state-of-the-art technologies. The transformation aims to reduce operating costs significantly.
- Vendor Collaboration: Collaborating closely with Tech Mahindra, the strategic partner in this transformation, to drive end-to-end IT transformation. Focused on delivering a 'digital first' experience, emphasizing Business Support Systems, customer experience, data & analytics.
- Project Achievements: Successfully executed 3 commercial launches and delivered 500+ features on prepaid brands.
Delivery Manager: Operations Automation
Orange Shared Services
07.2020 - 05.2022
- Product Leadership: Successfully led three major product releases, advancing from proof of concept to a multi-year commitment to zero-touch operations.
- Agile Delivery Model: Established a scaled agile delivery model, employing methodologies such as Scrum with Kanban, Adaptive Governance, Design Thinking, and AB testing.
- Strategic Implementation for Predictive Network Operations: Applied innovative techniques within the 'AI Empowered Network' program to enhance predictability. This involved transitioning to a smarter network operating center, minimizing routine human intervention and emphasizing strategic problem-solving.
Delivery Manager: Digital Transformation
Vodafone, Global Network Operations
04.2018 - 07.2020
- Strategic Leadership for AI Integration: Orchestrated the integration of Artificial Intelligence and automation projects at Vodafone's Global Network Operations Center, strategically boosting network operations efficiency and elevating customer experience.
- Agile Framework Architect: Established a robust Agile framework for delivering Cognitive Automation capabilities, adhering to SAFe principles. This framework enhanced agility, integration, and automation within the OSS domain, particularly in Network Operations Centres (NOCs).
- Stakeholder Collaboration for Automation: Actively managed stakeholders to achieve a 50% reduction in manual efforts within NOCs. Executed operational centralization, tools standardization, and process automation for optimal network operations.
- DevOps Collaboration for Continuous Improvement: Collaborated with a DevOps team to enhance analytics, machine learning, and data exploration modeling continuously. Ensured a consistent delivery of sprints and operationalization of algorithms for ongoing automation improvement.
- Implementation of Cognitive Intelligence & Automation Suite (CIAS): Led the implementation of CIAS, comprising a Unified Operations Portal, Analytics & Cognitive layer, and an Automation Framework. This suite aimed at decreasing human intervention, optimizing efficiency, and enhancing customer experience.
Portfolio and Program Manager
Vodafone Romania
04.2016 - 04.2018
- Strategic Demand and Capacity Alignment: Reported on demand and capacity balance across diverse cross-functional projects, ensuring optimal resource utilization and successful project delivery.
- Executive Collaboration and Decision Facilitation: Facilitated decisions at the Executive Investment Board, fostering collaboration with C-level sponsors of Digital initiatives (mobile app, website, e-shop).
- Budget Oversight and Forecasting Accuracy: Demonstrated proficiency in budget management, overseeing CAPEX forecasting, and reconciling actual expenditures. Ensured meticulous financial along with Finance business partners to align project budgets with organizational goals, contributing to accurate financial planning and reporting.
Project Manager, Partner Enablement Services
Oracle, Alliances And Channels
01.2011 - 04.2016
- Strategic Process Optimization: Spearheaded the implementation of ITIL methodologies to streamline project processes, leading to heightened operational efficiency and significant cost reduction.
- Program Operation and Global Coordination: Managed critical components of the Oracle Partner Program, focusing on training, specialization, and resale initiatives. Orchestrated global processes supporting indirect sales, resulting in improved transaction validation times and proactive resolution of blockers.
Education
Bachelor of Arts - Sociology
Scoala Națională Studii Politice Administrative
București, România07.2007
Skills
- Work Planning and Prioritization; Strategic planner and effective coordinator
- Continuous Improvement
- Quick understanding of business requirements and process flows
- Stakeholder Management; Proven ability to build relationships across diverse teams
- Emotional Intelligence
Languages
Romanian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Elementary (A2)
Certification
- Professional Scrum with Kanban I (PSK I) (2020)
- Professional Agile Leadership I (PAL I) (2020)
- Certified SAFe® Agilist (SA)
- Project Management Professional (PMP®) (2014-2020)
- ITIL® Foundation certificate in IT Service Management (2016)
Timeline
Tribe Lead | Transformational Project
Telefonica Germany (O2)
05.2022 - Current
Delivery Manager: Operations Automation
Orange Shared Services
07.2020 - 05.2022
Delivery Manager: Digital Transformation
Vodafone, Global Network Operations
04.2018 - 07.2020
Portfolio and Program Manager
Vodafone Romania
04.2016 - 04.2018
Project Manager, Partner Enablement Services
Oracle, Alliances And Channels
01.2011 - 04.2016
Bachelor of Arts - Sociology
Scoala Națională Studii Politice Administrative
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