Highly skilled and confident customer complaints advisor with a strong aptitude for effective people management and leadership. Serves as a Subject Matter Expert, offering strategic insights and expertise on company policies and procedures. A dynamic and engaging communicator, adept at balancing precision, performance, empathy, and support for colleagues. Excels in understanding client needs and delivering timely resolutions to complex issues, ensuring exceptional service and driving sales success. Focused on resolving challenging customer concerns with innovative solutions and achieving positive outcomes. Committed to surpassing targets, exceeding expectations, and contributing to the company’s growth while striving for excellence.
Thriving in a dynamic and fast-paced environment by proactively pursuing leads to drive sales of automobiles and related products. Utilizing exceptional communication and sales skills to consistently surpass daily targets and overcome challenges, while maintaining a strong focus on achieving monthly performance goals.