Valerie Agbor Mbeng
General Engineering Science Student At Hamburg University Of Technology
Hamburg
Summary
Achieved top performer status at Pacific Gold Distribution Services by exceeding sales targets and enhancing customer satisfaction. Skilled in data entry and excellent communication, I streamlined Amazon Logistics Center at Oelde inventory process, significantly improving efficiency. Demonstrates strong problem-solving abilities and teamwork, consistently meeting performance goals.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Warehouse Clerk
Amazon Logistics Center Oelde
09.2023 - 12.2023
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Checked packages and merchandise for damage and notified vendors.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Sales Agent
Pacific Gold Distribution Services
08.2015 - 06.2023
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Bachelor Of Science - General Engineering Science
Hamburg University of Technology
Hamburg, Germany 09.2024 - Current
Skills
Organization and Time management
Excellent Communication and decision making
Problem-solving, Teamwork and Collaboration
Organization and Time Management
Planning and Coordination
Flexible, Adaptable and critical thinker
Basic programming skills in python, javaScript
Timeline
Bachelor Of Science - General Engineering Science
Hamburg University of Technology
09.2024 - Current
Warehouse Clerk
Amazon Logistics Center Oelde
09.2023 - 12.2023
Sales Agent
Pacific Gold Distribution Services
08.2015 - 06.2023
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