Valerii Markitan
Junior Software Tester
Kyiv
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
technical support engineer (L2)
Ajax Systems
09.2024 - 03.2025
- Handling requests from the L1 team (based on these requests, I created bug reports for further processing by the QA team)
- Analyzing server logs, which allowed me to identify the service that malfunctioned and the reasons for the issue
- Conducting software testing for mobile and desktop platforms (reproducing bugs on platforms such as Android, iOS, Windows, and macOS)
- After successfully reproducing the bug and verifying the relevant test cases, I created a bug report with all the necessary information (environment details, reproduction steps, application logs, screenshots/video of the bug reproduction, app and server versions where the bug occurs or doesn't occur)
- Edited the current technical information in the knowledge base and updated it according to the latest changes in procedures and processes
technical support engineer (L1, L2)
Binotel
11.2022 - 08.2024
- Configured telecommunication networks (installation and setup of SIP telephony)
- Set up event tracking in Google Analytics
- Configured and installed custom widgets on client websites using FTP access or CMS credentials
- Created scripts for visual changes to the widgets (in JSON format)
Education
Bachelors Degree - Electronics and telecommunications, Telecommunications and Radio Engineering
NATIONAL TECHNICAL UNIVERSITY OF UKRAINE “IGOR SIKORSKY KYIV POLITECHNIC INSTITUTE
09.2018 - 06.2022
Skills
Knowledge of client server architecture
Timeline
technical support engineer (L2)
Ajax Systems
09.2024 - 03.2025
technical support engineer (L1, L2)
Binotel
11.2022 - 08.2024
Bachelors Degree - Electronics and telecommunications, Telecommunications and Radio Engineering
NATIONAL TECHNICAL UNIVERSITY OF UKRAINE “IGOR SIKORSKY KYIV POLITECHNIC INSTITUTE
09.2018 - 06.2022
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