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Associate Principal Engineer

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Senior IT professional with 9 years of experience in VMware virtualization, SDDC, vSphere+, and HPE SimpliVity supporting large-scale enterprise environments. Experienced in leading L3 escalations, stabilizing business-critical incidents, and guiding engineers through complex technical challenges. Strong background in Windows and Linux platforms, with multiple VMware- and Windows-focused trainings and certifications. Recognized for mentoring team members, driving process and documentation improvements, and maintaining high customer satisfaction and SLA adherence. Proven ability to collaborate across support and engineering teams to deliver reliable, high-quality outcomes.

Accomplished in technical support and quality assurance, I excel in problem-solving and teamwork, as demonstrated at IBM and now at HCL Software. My expertise spans technical documentation, application support, testing, training and programming, enhancing product quality and customer satisfaction. Proven ability to mentor and lead teams, I bring valuable technical and collaborative skills to any employer.


  Hardworking Communications Technician ready for a new position in the telecom field, where in-depth knowledge of various communication technology platforms can be properly utilized. A three-year and above background performing in the telecom (VOIP or Voice Networking) field.
  Seeking a Position to utilize my skills and abilities in industry.


An organized, self-motivated professional having 3.5+ years of professional experience on ServiceNow. Looking for a challenging career and thriving as a good team player in a multicultural environment.

Valerii Markitan

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technical support engineer (L2)

technical support engineer (L1, L2)

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Bachelors Degree - Electronics and telecommunications, Telecommunications and Radio Engineering

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technical support engineer (L2)

technical support engineer (L1, L2)

Bachelors Degree - Electronics and telecommunications, Telecommunications and Radio Engineering

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