Vanessa Frick
Summary
Dynamic sales professional with several years of experience at Gestra AG, excelling in technical sales and customer service. Proven ability to analyze customer needs and deliver tailored solutions. Recognized for creativity and teamwork, effectively managing complex inquiries and enhancing client satisfaction through solution-oriented approaches.
Overview
25
25
years of professional experience
Work History
Internal Sales Agent
Gestra AG
10.2016 - Current
- Active telephone sales
- SAP key user
- Interpretation of simple technical queries
- Commercial order processing
- Clarification of open accounts receivable
- Clarification of special variants according to customer requirements
Internal Sales Clerk
Gestra AG
09.2012 - 10.2016
- Active telephone sales
- Interpretation of simple technical queries
- Commercial order processing
- Clarification of open accounts receivable
- Clarification of special variants according to customer requirements
Family Manager
in Parental Leave
09.2011 - 08.2012
- Managed daily household operations, ensuring efficiency and organization.
- Optimizing time management.
- Developed and implemented systems for household budgeting and expense tracking.
- Oversaw meal planning and preparation, promoting healthy eating habits.
Customer Service Representative
Gestra AG
06.2003 - 08.2011
- Active telephone sales
- Interpretation of simple technical inquiries
- Commercial order processing
- Clarification of open accounts receivable
- Clarification of special variants according to customer requirements
- Training officer
- SAP key user
Job Trainin Industrial Sales Clerk
Gestra AG
09.2000 - 07.2003
- Training throughout the different departments
- Customer Service
- Human resource
- training workshop (production)
- production planning
- sales controlling
- shipping department
Education
Bachelor of Arts - Business Administration
University of Applied Sciences
Bremen06-2010
Skills
- Experience in technical sales
- Successfully completed studies alongside
the job - Several years of professional experience
- Analytical thinking
- Solution-oriented work
- Confident in dealing with customers
- Creativity
- Ability to work under pressure
- Ability to work in a team
- Customer service
Timeline
Internal Sales Agent
Gestra AG
10.2016 - Current
Internal Sales Clerk
Gestra AG
09.2012 - 10.2016
Family Manager
in Parental Leave
09.2011 - 08.2012
Customer Service Representative
Gestra AG
06.2003 - 08.2011
Job Trainin Industrial Sales Clerk
Gestra AG
09.2000 - 07.2003
Bachelor of Arts - Business Administration
University of Applied Sciences
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