VANESSA GARCIA BAHENA
New Castle
Summary
Dedicated server with a strong work ethic and exceptional customer service skills. Experienced in upselling menu items and ensuring guest satisfaction through effective engagement.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Server
Casa Kahlo
230 E Main St Newark De
12.2024 - Current
- Assisted in inventory management, ensuring adequate stock levels for peak hours.
- Implemented suggestions for menu improvements based on customer feedback.
- Maintained cleanliness and organization of dining area to meet health standards.
- Upsold menu items and specials to increase sales
- Provided high quality service at private events, such as weddings, banquets and corporate functions.
Server
The Mercury Cafe and Teahouse
206 Delaware St New Castle De
01.2022 - 04.2024
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Served food and beverages promptly with focused attention to customer needs.
- Managed multiple tables efficiently, enhancing guest satisfaction and experience.
- Trained new servers on menu knowledge and service protocols.
Education
High School Diploma -
Cetec
Mexico, MESkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales techniques
- Food safety practices
Languages
Spanish
English
Timeline
Server
Casa Kahlo
12.2024 - Current
Server
The Mercury Cafe and Teahouse
01.2022 - 04.2024
High School Diploma -
Cetec