VARAPRASAD RAVURI

• Responsibilities Intune :
• Architecting, deploying, and supporting Microsoft Modern Management platforms which include Intune, SCCM, Cloud Management Gateway, Windows Autopilot, Co-management, MEM and Azure Portal
• Infrastructure design, architecture setup with Intune
• Experience in working on On-Prem to cloud Migration and drafting Proof of Concept with thorough transformation phases involving Cloud Business Case evaluation, Data Collection, Cloud readiness assessment, cloud architecture and planning, continuous Modernization
• Support Client in the implementation of Intune/Azure mobile device management with SCCM and Office 365/Exchange hybrid environment
• Develop, deploy & manage MAM policies with Azure including MAM & MAMWE configuring, managing and deploying Auto-Pilot profiles and enabling Auto-Pilot for remote client locations
• MDM configuration and management of Android Devices more than 1OK User & Windows 1O Device Management in Intune, software deployment, provisioning, managing policies, profiles and updates
• Responsibilities MECM :
• Imaging & OSD lead, Hardware Life cycle Management, Windows continuous updates, Master image, Driver Management, BIOS updates, Boot Image maintenance & upgrade, CM upgrades, Infra changes, Configuration Baselines, Software update Management.

• Roles & Responsibilities
• Mentoring Team of 28 resources
• Successfully migrated 60K windows 10 Devices from on-Prem to cloud (Co-Management model)
• Configured the workloads in the co-management between SCCM & Intune
• SCCM 2OO2, CM Upgrade, Server refresh, DP role & other role installation per need basis, Troubleshoot SCCM Infra issues like issues with inventory, discovery, state messages, Component status, content distribution issues, database time outs, SSRS etc
• Creating custom reports and enabling subscription
• Service Improvement plan, Governance, Operations Bridge, Document Review
• Create & update Operations guide for SCCM Current Branch detailed design, DR operations, DR Technical procedure, Build reference guide
• Implementation of Intune/Azure mobile device management with SCCM and Office 365/Exchange hybrid environments
• Develop, Deploy and manage mobile applications and mobile application management policies with Azure including MAM and MAMWE Administer and configure mobile devices for Enterprise users
• Assisting with testing and daily operational support to reduce risk through the development and implementation of MDM policies including security and reporting
• Enforce new policies and restrictions
• Create profiles and organize devices by internal groupings
• Configure profiles for corporate resources ( WIFI, VPN, Email, Camera disable)
• Cloud Management Gateway VMSS Deployment Activity

Worked on the Implementation of CMG VMSS deployment

1. Setup or generate SCCM CMG Server Authentication Certificate

2. Setup or generate SCCM CMG trusted root certificate to clients

3. Setup or generate Client trusted root certificate to SCCM CMG

4. Configure HTTPS certs for Management Points

5. Configure Azure management certificate

6. Specify Unique SCCM CMG DNS Name

7. Configure Azure Services for Cloud Management

8. Verify Configuration Manager Azure Service

9. Create and Issue Web Server SCCM CMG Certificate Template

10. Import Web Server CMG certificate on the Primary Site Server

11. Export CMG Web Server Certificate

12. Setup SCCM Cloud Management Gateway (SCCM CMG)

13. Configure Server authentication Certificate

14. Configure Client Authentication Certificate

15. Configure Cloud Management gateway

16. Configure SCCM-generated certificates

17. Install Cloud Management Gateway Connection Point

18. Allow SCCM Cloud Management Gateway Traffic and cloud distribution points

19. Associate SCCM CMG with Boundary groups

20. Configure system roles to communicate with the Cloud Management Gateway

21. Configure Clients for CMG

Project Profile: SCCM 181O, Intune, Application Testing, Server Patching, PowerShell, Re-Packager, TFS, Visual Studio Job

Responsibilities

•SCCM SME experienced in design, implementation and best practices. •Configure features like OSD, Patch deployment, software distribution, H/w and S/w inventory, Asset intelligence, DCM, Custom Reports, SQL Server Reporting Services (SSRS) in large, diverse environment •Create work Instruction Documents for patch management procedures for servers and client •Investigating the infrastructure issues and restoring the service.

•Analyzing SCCM client and server log files in order to troubleshoot issues related to software deployment, OS Deployment, software update deployment, WSUs issues, client troubleshooting and reporting issues. •Create SQL queries to generate custom reports and using SQL Server Reporting Services

•Create software Review the security update, monthly release update and update lists.

•Create / Update Work Instructions and Standard Operational

Procedures.

•Create script automated installations as and when required.

Microsoft Intune

•Enforce new policies and restrictions

•Create profiles and organize devices by internal groupings.

•configure profiles for corporate resources ( WIFI, VPN, Email, Camera disable)

•Maintain, prioritize and implement requested mobility feature enhancements

•Pilot new technologies and services

•Recommend, own, and drive streamlined processes, procedures, policies, and standards

•Communicates clearly throughout all levels of the organization (internally and externally)

•Provide Tier 3 technical support

Job Responsibilities:

Daily Operations include working with SCCM Administrator Console, Remote tools, Software Distribution, Inventory, Software Metering, SCCM Server components and Operating System Deployment, Desired Configurations management Troubleshoot issues related to software delivery, patch management, inventory solution and client reporting issues on daily basis.

Responsible for Quality of Service and Delivery Excellence Multi-Vendor coordination for resolution and/or break fixes for Service outages/ interruptions.

Coordinating with Technology partners like Microsoft, IBM, Trend Micro, Digital Guardian, Checkpoint, Symantec etc for technical assistance during P1 & P2.

Managing Internal queries and providing support for internal teams.

Running daily operations bridge and reviewing the incidents and discuss the progress and prioritize actions based on age and urgency.

Analyzing the incident Trend Analysis and identifying the need to create a problem record for recurring issues or to find a permanent fix for the issues with temporary workaround.

Tracking the progress of Platform changes and analyze the root cause of failed changes if any and document CPIR Recommending concerned team to update Known Error Database whenever someone found a workaround for any of the ongoing issues.

Reviewing the Operations manuals & process documents from time and time and updates new changes

Conducting knowledge sharing and brain storming sessions to bridge process and business knowledge gaps among the team members.

Sub Project SCCM 2O12 MIGRATION PLANNING & DESIGNING, PACKAGING Sub Project WINDOWS 8 MIGRATION PLANNING & IMPLEMENTATION

Job Responsibilities:

Monitor the environment and takes corrective action when issues are found in Altiris or SCCM environment.

Develop and document (i.e., technical specs, user documentation, now diagrams, logic diagrams, etc) advanced tools, processes and procedures for support of the product. Installing SQL Server 2O12 and performing Maintenances tasks for SQL for the SCCM infrastructure.

Troubleshooting Altiris Failed jobs and creating new jobs in deployment server.

Test and release of applications and Patches using SCCM using tools like PC transplant, help desk solution, Carbon Copy etc.

Generate custom reports using SQL queries.

Project profile:

transplant, Inventory Solution, Symantec Workspace Virtualization, Software Delivery, Patch Management, Software Portal, OOB Management, AD, VBA Scripting, VB Scripting, SQL Scripting.

Contribution/Highlight:

SCCM Administration Skills

Test and release of applications and Patches using SCCM using tools like PC transplant, help desk solution, Carbon Copy etc.

Generate custom reports using SQL queries.

Writing WQL queries to make Task Sequence Step query-based conditions like retrieving computer model with Wmic etc.

Using tools like imageX, Clonezilla, Macrium Renect to create System images and deploy them

Created DCM (Desired configuration management) baselines and added config items.

Configured Branch Distribution points to cover small omces Creation of collections, packages, advertisements, queries, reporting, testing and troubleshooting packages, monitoring advertisement status, and SCCM Software Updates Deployment of applications via SCCM2OO7 Software distribution.

Troubleshooting Inventory issues, dynamic collection queries having dependency on inventory and reports.

Hardware & software inventory checks Troubleshooting of primary sites and Secondary sites

Troubleshooting of SMS Client Agents such as Hardware Inventory, Software Updates

Generating required custom reports Packages distribution & troubleshooting

Altiris Administration Skills

Integrating Deployment Server with Notification server. Configuring custom inventory tasks to collect the entire inventory from clients.

Installing, Configuring and Trouble Shooting of Notification Server. Installing, Configuring and Trouble Shooting of Package Server.

Extensive testing and deployment of software packages, Application updates in controlled manner to end user desktops.

Contribution/ Highlights:

Support started with Norton products and then moved on to support Symantec Anti-Virus Enterprise Edition.

Providing remote support to Enterprise admins and

domain admins during migration or upgradation of the product.

Review the the clients logs information and suggest the temporary solution until a permanent fix has been released.

Resolving the tickets related to SAVCE, SCS, reporting server, quarantine server and AMS.

Planning and implementing the new procedures by coordinating with the client and the onsite tech leads.

Contribution/ Highlights:

Maintaining and managing the Windows lab. Creating, maintaining and deleting the Machine and user accounts. Access management in AD. Managing Test GPOs and Student accounts. Managing Test GPOs and Student accounts.