Dynamic and results-driven IT and Project Management leader with over 15 years of experience in delivery management and quality analysis, consistently exceeding expectations in e-commerce, retail, and banking sectors. Proven track record of optimizing processes and driving innovation to achieve strategic objectives. Fluent in English and German, leveraging exceptional communication and leadership skills to foster collaboration across diverse teams. Adept at transforming complex challenges into actionable solutions, ensuring seamless project execution and enhanced business performance