Veda Adams
Lewes
Summary
Dynamic Bus/Train Operator with Washington Metro Area Transit Authority, skilled in route navigation and emergency response. Proven track record of ensuring passenger safety while delivering exceptional customer service. Adept at vehicle inspection and log completion, consistently maintaining compliance with traffic regulations and enhancing the overall travel experience for passengers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bus/Train Operator
Washington Metro Area Transit Authority
Washington
10.2012 - 09.2022
- Communicated professionally with passengers regarding routes and stops while providing customer service assistance.
- Completed daily log sheets and trip reports detailing time on duty, miles driven, fuel usage.
- Responded quickly and efficiently to emergency situations such as medical emergencies or accidents involving the bus.
- Adhered to all traffic laws and regulations including speed limits, stop signs.
- Maintained radio contact with dispatch personnel to receive instructions or report delays or passenger issues.
- Followed established schedules for pick up and drop off points along designated routes.
- Actively monitored traffic patterns around assigned routes in order to adjust driving accordingly if necessary.
- Checked tickets, collected fares, issued transfers, and provided route information to passengers.
- Assessed customer needs during trips in order to provide the best possible service experience.
- Monitored road conditions for hazards such as potholes or debris that could cause an accident or delay arrival times.
- Reported any incidents and accidents immediately to supervisors after ensuring safety of passengers was secure.
- Provided route, schedule and fare information to passengers.
- Completed accident and incident reports accurately and legibly at end of scheduled shifts.
- Transported passengers on predetermined routes while obeying traffic regulations.
- Conducted pre-trip inspections of vehicles to ensure safety and compliance with regulations.
Education
High School Diploma -
Girl’s High School
Roxbury, MA06-1972
Skills
- Route navigation
- Vehicle inspection
- Passenger safety
- Emergency response
- Traffic regulation
- Log completion
- Customer service
Certification
- CDL with passenger endorsement
Custom
- Coniece Washington-Adams: 202-384-2707
Dianna Cavalier : 508-274-6253
Donna Diggs 508-667-2576
Garry Dolan. 617-908-6243
Alina Gardner. 617-820-1138
Timeline
Bus/Train Operator
Washington Metro Area Transit Authority
10.2012 - 09.2022
High School Diploma -
Girl’s High School
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