Veera Babu Manyam

As a Global Enterprise Architect based in Essen, Germany, I take charge of driving digital transformation initiatives and providing strategic guidance to executives on enterprise architecture. My efforts have consistently led to significant improvements in organizational outcomes. Leveraging my expertise in enterprise architecture and project management, I have successfully orchestrated digital transformation efforts and delivered outstanding results for E.ON.

• Demonstrated thought leadership in enterprise architecture, driving successful digital transformation, improved organizational outcomes, and enhanced network security through the implementation of cutting-edge technologies.
• Defined and executed delivery management strategies, ensuring project success, seamless connectivity, and optimal data transfer across multi-cloud environments, while optimizing resource utilization and maximizing ROI.
• Led the implementation of a wireless-first approach, designing and deploying robust wireless networks, harmonizing IP addressing schemes, and streamlining network operations through virtualization and software-defined networking.
• Championed architecture model design, conducted technology evaluations, and collaborated with cloud service providers to optimize network connectivity, security, and performance for cloud-based applications and services.
• Mentored and coached the enterprise architecture team, fostering a collaborative and productive environment that drives innovation, empowers team members to explore and implement cutting-edge solutions, and ensures the delivery of architecture deliverables that align with business goals and objectives.
• Acted as a representative for the delivery team, effectively communicating project status, risks, and opportunities to stakeholders, and executing crisis recovery plans to minimize disruptions and maintain project timelines and budgets.
• Developed and executed enterprise architecture methodologies and long-term IT strategies, aligning them with business objectives, resulting in improved organizational efficiency, enhanced network security through zero trust principles and microsegmentation, and optimized resource management.
• Collaborated on network security strategies, including firewall configurations, encryption protocols, and continuous monitoring, ensuring the confidentiality, integrity, and availability of data.
• Led the adoption of virtualization technologies, software-defined wide area networking (SD-WAN), and centralized management of IP address assignments through cloud DHCP, enabling scalability, flexibility, and cost reduction in the network infrastructure.
• Evaluated and implemented data center solutions, leveraging virtualization, network virtualization, and software-defined networking, to enhance scalability, agility, and performance while reducing operational costs and improving resource utilization.

As a Senior Technology Architect from Feb 2016 to Aug 2019, I provided technical leadership with full accountability for Enterprise Architecture orchestration and competency development, focused on delivering high-quality and cost-effective technology solutions.

Key Achievements and Contributions:

• Delivered senior-level technical leadership as a Senior Technology Architect at Infosys Ltd., responsible for orchestrating Enterprise Architecture and driving competency development to deliver high-quality and cost-effective technology solutions.
• Ensured organizational performance improvement by leveraging enterprise architecture principles and practices, identifying gaps in clients' technology systems, and integrating better software and hardware applications in compliance with industry regulations.
• Successfully worked with large organizations in solution designing, architecture, and business development initiatives.
• Led and owned customer interactions, providing solution and commercial insights, and engaging in technical discussions.
• Built innovative solutions that strike a perfect balance between technical solutions, commercials, and pricing.
• Led and owned end-to-end technical aspects of the bids, ensuring seamless interlock with other practices.
• Drafted functional/technical design deliverables, furnished a final review for project deliverables, responded to RFPs, produced BoM, and outlined project scope and workflow.

As a Solution Architect from July 2014 to January 2016, I established a technology framework, developed high-performance IT infrastructure solutions, and delivered cost savings and increased flexibility for clients. I implemented an efficient and reliable product and service framework, collaborated with pre-sales teams, mitigated technical risks, optimized resource allocation, and authored key documents to enhance IT and project management functions.

Key Achievements and Contributions:

• Led a 15-member team in architecting and delivering technical support for Hosted Collaboration Solution (HCS) applications, while also guiding HCS solution deployments.
• Oversaw testing, migration, and delivery for Cisco UCS, Cisco UC, HCS, and VMware products. Developed high-level and low-level designs for HCS projects.
• Designed and implemented Wipro’s Unified Communication as a Service (UCaaS) and led the migration of a high-profile logistics company to the UCaaS platform.
• Successfully implemented best practices in IT and Solution Architecture, provided technical leadership for Consulting Services projects, and earned the Champion Employee Award.
• Directed the design and implementation of Wipro’s Unified Communication as a Service (UCaaS) and led the migration of a high-profile logistics company to the UCaaS Platform.
• Successfully implemented best practices in Information Technology and Solution Architecture, offered technical leadership for Consulting Services projects, and earned the Champion Employee Award.

As a Solution Architect and Customer Support Engineer III from Feb 2011 to July 2014, I was responsible for ensuring the design and integrity of customer network, hardware, and software systems. I led customer support initiatives, working closely with engineering and product teams to deliver exceptional technical solutions. Through strategic planning and execution, I achieved and exceeded SLAs, KPIs, and profitability targets, while maintaining high levels of efficiency and productivity. I oversaw seamless project testing, migration, and delivery, resulting in improved customer service, perception, and satisfaction levels.

• Orchestrated support for complex Cisco Unified Communications Systems, including Call Manager / Unified Communications Manager 4.x-9.x, Unity 4.x, Unity Connection, Gateways, CUPS, and CUSP
• Consulted with top two hundred clients such as Accenture, JPMC, GS, Verizon Wireless, AT&T as part of the High Touch Technical Support (HTTS) UC Team.