Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Vicki Herrmann

Summary

Experienced facility management professional skilled in optimizing operational efficiency and enhancing safety standards. Known for strong focus on team collaboration and adaptability to changing needs, ensuring seamless operations. Successfully manages maintenance schedules, vendor relations, and staff training to achieve top performance. 8 years of experience in program administration as Facility Director and Assistant Director, overseeing all aspects of running facilities including scheduling, maintaining personnel records, and conducting performance evaluations in a Child Development Center (4 years), School Age Center (2 years), and Youth Center (2 years).

Overview

19
19
years of professional experience

Work History

Facility Director RFT

USAG Stuttgart-CYS-Patch YC
06.2023 - Current

SUPERVISOR: LAURA KUSSMAUL | (314) 596-4100 | LAURA.M.KUSSMAUL.NAF@ARMY.MIL

  • Fostered partnerships with community organizations to expand service offerings and support youth development goals.
  • Developed and implemented strategic plans for the overall growth and improvement of the facility.
  • Oversaw daily operations of Child and Youth Services, ensuring compliance with safety and quality standards.
  • Developed and implemented strategic programs to enhance youth engagement and development opportunities.
  • Collaborated with staff to streamline processes, improving operational efficiency within facility management.
  • Managed budgets and resources effectively, optimizing allocation for various CYS activities and initiatives.
  • Program oversight for standards, policies, regulations, and safety guidance. Supervises up to 16 employees with a capacity of 160 youth.
  • Ensures all inspections are met (AHHI, MDTI, Comprehensiveness).
  • Provide Back & Forth programming. Maintain great relationship with our partners
  • Plan and execute Summer Camp and Field trips to include overnight stays.
  • Provided Management Assistant Repeatedly at the other CYS Facilities.

Facility Director RFT

USAG Stuttgart-CYS-Panzer CDC
07.2019 - 06.2023

SUPERVISOR: LAURA KUSSMAUL | (314) 596-4100 | LAURA.M.KUSSMAUL.NAF@ARMY.MIL

  • Program oversight for standards, policies, regulations, and safety guidance. Supervises up to 30 employees with a capacity of 87 children.
  • Ensure children and facility are following proper ratios and guidelines to provide excellent care.
  • Worked as the Facility Director and Training Specialist from August 2020 to March 2021 while recruiting for a new trainer.
  • Led training sessions for staff, enhancing skills in program delivery and child supervision techniques.
  • Evaluated program effectiveness through feedback mechanisms, driving continuous improvement in service delivery.
  • Ensured adherence to federal regulations and policies related to child care services, safeguarding organizational integrity.

Assistant Director RFT

USAG Stuttgart-CYS-Kelley SAC
09.2018 - 07.2019

SUPERVISOR: AIMEE PANG | (314) 596-5606 | AIMEE.M.PANG.NAF@ARMY.MIL

  • Evaluated program effectiveness through participant feedback and adjusted activities accordingly.
  • Mentored new teachers through observation, feedback, and professional development opportunities.
  • Coordinated staff schedules to ensure adequate coverage and optimal program delivery.
  • Developed and implemented age-appropriate activities that enhanced youth engagement and learning outcomes.
  • Assistant Director with limited supervision/oversight from the Facility Director
  • Maintained and Renewed COA Accreditation in March 2019. The process was expedited because of its excellent execution.
  • Established and maintained PAC meetings with parents.
  • Understands the budget and the parameters. Ensured funds were used appropriately and not wasted.

Assistant Director RPT

USAG Stuttgart-CYS-Kelley CDC 1
05.2017 - 09.2018

SUPERVISOR: LYNN KRAUSE | (314) 592-2351 | ROBERTA.L.KRAUSE.NAF@ARMY.MIL

  • Developed and implemented educational programs enhancing child development and engagement.
  • Managed staff training initiatives, improving team performance and service delivery.
  • Collaborated with families to address individual child's needs, fostering a supportive environment.
  • Coordinated schedules and activities, ensuring efficient use of resources and time management.
  • Maintained morale, scheduled staff accordingly, ensure training were scheduled and accomplished, reviewed lessons plans, helped in the classroom when needed, and maintained standards through NAEYC and Army Standards
  • Played a significant role in the NAEYC Accreditation in 2018
  • Understands the budget and the parameters. Ensured funds were used appropriately and not wasted.
  • Acted as Director numerous times when Facility Director was on leave or out.
  • Oversight of the front desk. Ensured paperwork was up to date, made reservations for hourly care, maintained child files, DARs, and all classroom paperwork.
  • Worked in all conditions to include the classroom, kitchen, front desk, maintenance, and intermittent trainer.
  • Provided Management Assistant Repeatedly at the Kelley SAC .
  • SUPERVISOR: LYNN KRAUSE | (314) 596-9010 | ROBERTA.L.KRAUSE.NAF@ARMY.MIL

Lead Child and Youth Program Assistant RFT

USAG Stuttgart-CYS-Kelley I
05.2014 - 05.2017
  • SUPERVISOR: LYNN KRAUSE | (314) 592-2351 | ROBERTA.L.KRAUSE.NAF@ARMY.MIL

Child and Youth Program Assistant RFT

USAG Stuttgart-CYS-Kelley CDC II
02.2011 - 05.2014
  • SUPERVISOR: AIMEE PANG | (314) 596-5606 | AIMEE.M.PANG.NAF@ARMY.MIL

Cash Processing Technician & Store Associate RFT

DECA-Commissary Hickam AFB- Oahu, Hawaii
01.2008 - 01.2010
  • SUPERVISOR: CELINE RUIZ | (808) 449-1363

Florist/ Cashier/ Safety Mgr./ Courtesy Clerk

Safeway- Kapolei, Hawaii
01.2007 - 01.2008
  • SUPERVISOR: Mrs. Charlene | (808) 674-0700

Education

Bachelors - Early Childhood Education Administration

University of Arizona Global Campus
04.2022

High School - undefined

Kapolei High School
06.2007

Skills

  • MANAGEMENT
  • Eight years of experience in Army NAF budgeting
  • Coaching and mentoring employees
  • Internal and external customer service
  • SYSTEMS & PROGRAMS
  • Efficient in Microsoft software
  • Efficient in Blueforce, AutoNOA, DCPDS, and CPOL
  • Efficient in CYMS & CYERT

Accomplishments

  • Maintained and achieved 3 NAEYC Accreditation at Kelley CDC 1, Kelley CDC 2, and Panzer CDC.
  • Maintained and achieved 1 COA at Kelley SAC.
  • CEO for BGCA in USAG Stuttgart
  • Attended Worldwide Youth Leadership Forum (2023 & 2024)
  • Over the past ten years have maintained and received an Outstanding or Excellent Rating
  • 8 Week Virtual Lab School Managers & Training Specialist Training April-June 2021
  • Current ServSafe Certified (for the past 12 years)
  • Mentors and coaches all staff. Observes and provides feedback promptly.
  • All personnel files are in order. Evaluations, quarterlies, and midpoints are conducted sensibly.
  • Ensures and provides excellent customer service and satisfaction.
  • Understand budget requirements. Reports and analyses are conducted to ensure funds are used appropriately.
  • Experience in many CYS programs (CYMS, DCPDS, CPOL, Blueforce, E-File, AutoNOA, VLS, and TS Gold)
  • Utilized the CEAT program for NF-03 and below for successful transfers to other Garrisons.
  • Run reports, data, space availability, and more on CYMS.
  • Utilizes Military Child Care for inspection updates, corrective actions, and waitlist.
  • Works with FMD on NAF budgeting and execution.
  • Host and help execute CYS Mandatory Training Days
  • Maintains Government Credit card
  • Participated in 2015-2016 USAG Stuttgart Mentorship Program
  • Help plan and execute Organization Day 2015 USAG Stuttgart.
  • Child Development Associate Certification (CDA) 2014
  • Youth Volunteer of the Year 2004- Daegu, Korea Area IV.

Timeline

Facility Director RFT

USAG Stuttgart-CYS-Patch YC
06.2023 - Current

Facility Director RFT

USAG Stuttgart-CYS-Panzer CDC
07.2019 - 06.2023

Assistant Director RFT

USAG Stuttgart-CYS-Kelley SAC
09.2018 - 07.2019

Assistant Director RPT

USAG Stuttgart-CYS-Kelley CDC 1
05.2017 - 09.2018

Lead Child and Youth Program Assistant RFT

USAG Stuttgart-CYS-Kelley I
05.2014 - 05.2017

Child and Youth Program Assistant RFT

USAG Stuttgart-CYS-Kelley CDC II
02.2011 - 05.2014

Cash Processing Technician & Store Associate RFT

DECA-Commissary Hickam AFB- Oahu, Hawaii
01.2008 - 01.2010

Florist/ Cashier/ Safety Mgr./ Courtesy Clerk

Safeway- Kapolei, Hawaii
01.2007 - 01.2008

Bachelors - Early Childhood Education Administration

University of Arizona Global Campus

High School - undefined

Kapolei High School
Vicki Herrmann