Excel
Victoria Alexiev
Account Manager At Google For Multichannel Brands GCS Germany
Hamburg
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Account Manager GCS Germany
Google
04.2022 - Current
- Managed a diverse portfolio of 30 accounts within the German mid market ensuring timely communication and effective problem resolution.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients to promote long-term business growth.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
- Improved overall team productivity by implementing best practices in organization and time management.
Media & Communications Consultant
Zeitverlag Gerd Bucerius GmbH & Co. KG
08.2019 - 03.2022
- Built and maintained positive business relationships with existing & new B2B clients while advocating for ZEIT MEDIA in media negotiations and selling ad-space.
- Capitalized on emerging media trends in customer preferences and marketplaces.
- Managed stakeholder relationships to reach sales goal.
- Used CRM software to maintain detailed contact logs and account records.
- Successfully acquired 'largest new client 2020' within sales team achieving annual sales of 183.000 EUR.
- Generated 87% sales revenue growth with major client over 2 years by introducing cross-media strategies.
Working Student Retail /Wholesale Account Manager
WILLIAM FAN
01.2017 - 04.2017
- Experienced first-hand insides of launching a new fashion brand.
- Identified and targeted potential B2B clients
Maintained customer service to international buyers during the Paris Fashion Week 2017.
Education
Specialised Master - Fashion, Design & Experience Management (MAFED)
SDA Bocconi School of Management
Milan 01.2018 - 12.2018
Bachelor of Arts - Media Management
SRH Berlin School of Popular Arts
Berlin 10.2013 - 03.2017
Skills
Digital Marketing
Software
Microsoft Office
Sales Force, Adpoint
Adobe Premiere Pro
Google Ads
Timeline
Account Manager GCS Germany
Google
04.2022 - Current
Media & Communications Consultant
Zeitverlag Gerd Bucerius GmbH & Co. KG
08.2019 - 03.2022
Specialised Master - Fashion, Design & Experience Management (MAFED)
SDA Bocconi School of Management
01.2018 - 12.2018
Working Student Retail /Wholesale Account Manager
WILLIAM FAN
01.2017 - 04.2017
Bachelor of Arts - Media Management
SRH Berlin School of Popular Arts
10.2013 - 03.2017
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