VIJAY SINGH
Munich
Summary
- With over 18 years of experience across IT consultancy and product organizations, I am a hands-on leader skilled in building, scaling and managing software programs and portfolios.
- I bring over 10 years of leadership experience, specializing in Program and Portfolio Management to deliver customer-centric software integrations and large-scale product development from concept to operations across diverse industries.
- I am experienced in defining program goals, Objectives and key results (OKRs) and key performance indicators (KPIs) driving operational excellence by optimizing process, workflows and technology.
- I have managed and overseen programs, portfolio of projects and regulatory commitments, managing scope, budges, resources, plans and ensuring execution delivers on time.
- I excel at aligning cross-functional, geographically diverse agile teams, collaborating with both internal and external stakeholders, managing interdependencies among programs and across organizational departments.
- Specialized in establishing governance structures, operating principles for projects, setting up teams and processes, defining and implementing risk management, communication management and stakeholder management strategies to secure program-wide alignment with organizational goals.
- Committed to build a culture of growth, cultivating collaboration, collective decision making and continuous learning while mentoring teams to achieve professional success.
- As a lifelong learner, I continuously expand my knowledge in AWS Cloud, Data Science and Artificial Intelligence to further enhance my ability to lead and scale strategic projects and programs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Program Manager
Sopra Banking Software
01.2022 - Current
- Established an agile software program delivery practice dedicated to the development of digital solutions from idea to operations with a focus on enhancing customer experience, operational efficiency and time to market
- Team size totalling 45
- Led cross-functional collaboration, conduct workshops to develop strategic roadmaps with 3-year outlook leveraging data-driven insights
- Build and manage strategic process optimization plans, raised stakeholder and B2B customer satisfaction from 70% to 95%
- Accelerated time-to-market by 40% leveraging DevOps, automation, agile and lean principles
- Implemented risk management strategies and governance structures, operating model, resulting faster identification and mitigation of risks, enhancing 20% program reliability and control
- Established quality assurance by defining KPI, SLAs and quality gates thereby achieved 100% product quality compliance in 6 months
- Proficiently build, managed cross-functional, multi-cultural 5 agile teams across Germany, France, India and Nearshore increasing cross-utilization efficiency by 15%, lowered project cost by 20%
- Oversaw resource planning and budget management for a 45-member team
- Introduced future-ready skill development strategies improving morale and 18% decrease in retention
- Manage direct reports of 5 project managers, accountable for annual performance review
Senior Project Manager
Sopra Banking Software
01.2016 - 01.2022
- Led end-to-end SaaS solutions enabling large-scale data processing, transformation, visualization, and reporting capabilities, while successfully onboarding and integrating 4 new customers
- Completed up to 20 Customer centric integration projects from pre-sales to operations
- Established teams of 40+ team member from scratch in 3 years
- Acted as a supervision and escalation point for external and internal software programs and teams
- Implemented and optimized all software development lifecycle processes (Scrum, DevSecOps, release management, Quality Assurance, risk management resulted 30% improvement in product quality in early development phase
- Led professional development for 25 team members, boosting engagement, future readiness, and reducing attrition by 15%, improving morale and retention
- Mentored and coached Agile roles and teams, fostering the development of high-performing, collaborative and value-driven teams
Assistant Consultant
Tata Consultancy Services
01.2010 - 01.2016
- Delivered project management budgeted up to 2M USD, top-priority, Clinical, Medical, Regulatory, and Safety Pharmacovigilance GCP initiatives in regulated environment for GlaxoSmithKline (GSK)
- Built project charter, quality and compliance plans, monitor and control strategies ensuring 95% of projects were delivered on time
- Led 3 international cross functional project teams, managed the software delivery lifecycle by utilizing a matrix of permanent staff and strategic sourcing vendors (on-shore/off-shore)
- Steered projects status meetings, provided transparent reports to GSK sponsors including vendors
- Achieved 95% net promoter score (NPS) thereby fetched 3 new projects, contributed to 20% growth
- Developed contracts and statements of work (SOWs) and contributed to 3 new pre-sales activity
- Conducted regular project review aligned with SOPs and managed direct reports of 5 project leads, accountable for annual performance review and management
Senior Software Engineer
AON Hewitt
01.2006 - 01.2010
- Designed, build, test, deployed and provided support for maintenance of the applications
- Trained around 5 new team members
Education
Bachelor of Technology - Electrical Engineering
01.2005
Skills
- Strategic planning and execution
- Global Program Management
- Multi-Program Coordination
- Risk Management and Mitigation
- Global Team Leadership
- Change Management
- Stakeholder Management
- Program Governance
- Conflict Resolution
- Agile Transformation
- Digital Transformation
- Customer Relationship Management
- Budget and Forecasting
Certificationsandcourses
2024, AWS Certified AI Practitioner, 2024, AWS Certified Cloud Practitioner, 2020, PMP Certified - Project Management Professional by PMI, 2020, SAFe5 Agilist Certified by Scaled Agile, 2016, PRINCE2 Practitioner by AXELOS, 2024, Generative AI Overview for Project Managers, PMI Institute, 2023, AI for everyone by Coursera
Otherskills
English, Fluent, German, Limited work proficiency, Java, API lifecycle, AWS, MACH architecture principles, Big Data, Spark, Waterfall, Agile, Kanban, Scrum, SAFe, MS Project, JIRA, Confluence, Wiki, Trello, Involved as a parent in Lycée Jean Renoir German French School Community, Active member in English Golf Society in Munich
Keycompetenciesandskills
- Strategic planning and execution
- Global Program Management
- Multi-Program Coordination
- Risk Management and Mitigation
- Global Team Leadership
- Change Management Strategy
- Stakeholder Management
- Program Governance
- Conflict Resolution
- Agile Transformation
- Digital Transformation
- Customer Relationship Management
- Budget and Forecasting
Certification
- Agile Certified Practitioner (ACP) - Project Management Institute.
- Chartered Financial Analyst (CFA) - CFA Institute.
- ITIL Foundation Certificate in IT Service Management - AXELOS Global Best Practice.
- Adobe Certified Expert (ACE) – Adobe Systems Incorporated.
- Oracle Database SQL Certified Expert – Oracle Corporation.
- Data Science Certificate – HarvardX through edX platform.
Timeline
Program Manager
Sopra Banking Software
01.2022 - Current
Senior Project Manager
Sopra Banking Software
01.2016 - 01.2022
Assistant Consultant
Tata Consultancy Services
01.2010 - 01.2016
Senior Software Engineer
AON Hewitt
01.2006 - 01.2010
Bachelor of Technology - Electrical Engineering
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