Viola Smith

Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills.

Adheres to required CMS HIPPA/PHI guidelines. Trained annually for Fraud Waste and Abuse awareness.

Proven track record of success in client-focused services. Empathetic and committed to managing flow of patient care by taking medical histories and answering calls. High-performing with sharp eye for reliable schedules, documentation and communication.

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with reasonable knowledge of medical terminology. Committed to providing personalized service and quality patient care.

Create and design handmade cards.