Vishvash Ganesh
Leicester
Summary
Transport strategic planner and operational leader with a track record of improving performance, productivity, efficiency, and profitability in departmental and organizational operations. Motivated and detail-oriented individual seeking valuable work experience and learning opportunities with an operations manager's team. Known for applying a methodical and problem-solving approach to challenging tasks. Quick learner with strong digital skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Transport Operations Supervisor
DHL Supply Chain
Derby, United Kingdom
01.2024 - Current
- Fostered a culture of continuous improvement within the workplace by encouraging open communication channels among team members regarding potential process improvements in 1-2-1 meetings
- Monitored VOR trailers, ensuring prompt collection and necessary repairs. Generated reports and submitted work requests for faulty tugs.
- Creates and managed booking for deliveries and collection through the booking system, Efficiently utilized the booking system to release orders for loading,
- Brief and debrief to drivers about routes and directed shunters(+6) to relocate trailers within yard.
- Managed 8+ team members regarding holidays and prepare work shift schedule, 1-2-1 meetings.
- Regularly updated the booking system (SMART BOOKING) and liaised with hauliers regarding loaded trailer information.
- Promptly Addressed phone calls and emails from hauliers and customers, effectively resolving inquiries.
- Conducted comprehensive site induction for new employees and provided thorough instruction on safe manual handling procedures.
- Involved in implementing and trained out a new yard management system (YMS).
- Familiars working with different system (WMS, YMS, ASRS-Automation system, SMART BOOKING, BLUE YONDER, MATFLOW, ATALAS , KRONOS and MS Office).
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Operation Administrator
DHL Supply Chain
Derby, UNITED KINGDOM
11.2022 - 01.2024
- Coordinated operational support to ensure a SAFE and EFFICIENT workflow, adhering to strict guidelines to meet and exceed defined outcomes within my area of responsibility
- Assisted the shop floor team in achieving KPI's performance targets by upholding high STANDARDS of execution
- Managed a team of staff effectively, conducting 1-2-1 meetings and executing disciplinary actions when necessary.
- Created, distributed and secured contracts with accurate, up-to-date account information.
- Managed and motivated high-performing teams for successful KPI attainment.
- Noted employee absences and grievances, and improved team development and performance with right training.
- Analysed operations data to identify process gaps and successfully implement change.
Area manager (Team Leader)
AMAZON
Leicester, UNITED KINGDOM
04.2022 - 11.2022
- Spearheaded a dynamic team of Amazon Associates, fostering growth and development
- Served as the go-to resource for policy communication, ensuring team compliance and consistency, with a proactive approach to corrective measures
- Set and monitored ambitious performance targets to meet customer expectations, emphasizing precision and quality
- Championed safety initiatives and OSHA adherence, cultivating a secure workplace for all team members
- Implemented protocols for building security and loss prevention, safeguarding company assets
- Designed and executed effective recognition and communication strategies to boost team morale and engagement
- Collaborated with management to uphold and enhance quality control standards across operations.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Resolved conflicts promptly to promote positive environments for customers.
Education
Bachelor of Computer Science - Computer Science And Programming
The Maharaja Sayajirao University of Baroda
01.2022
Skills
- Transport Operations & Warehouse Operations management
- Reporting and documentation
- IT literate & Microsoft Office expertise
- Employee management
- Customer support
- Project scheduling
- Motivational leadership style
- Traffic Management Expertise
- Transportation Planning & Problem solving
- Continuous Learning Attitude
Certification
- CSCS – Introduction to OMS First Choice
- CSCS - Quality Essentials
- CSCS - Operation Essentials
- CSCS - Certified Supply Chain Specialist - Foundation
- CSCS - Inclusive Leadership Program - Gold
- Certified Data Protection
- OMS - First choice Champion
- Certified Supply Chain Professional (CSCP) - APICS.
- Certified Logistics Technician (CLT) - Manufacturing Skill Standards Council.
- Certified Support Manager (CSM) - DHL
Timeline
Transport Operations Supervisor
DHL Supply Chain
01.2024 - Current
Operation Administrator
DHL Supply Chain
11.2022 - 01.2024
Area manager (Team Leader)
AMAZON
04.2022 - 11.2022
Bachelor of Computer Science - Computer Science And Programming
The Maharaja Sayajirao University of Baroda