Warren Michael Davies
Leatherhead,Surrey
Summary
Results-driven and customer-centric Sales and Business Development professional with over 13 years of experience in driving revenue growth, cultivating long-term relationships, and expanding market presence. Expertise in identifying new business opportunities, implementing effective pricing strategies, and overseeing territory development. Proven success in building strong partnerships, managing key accounts, and delivering tailored solutions that meet customer needs while maximizing profitability. Proven track record of exceeding sales targets and contributing to organizational growth. A proactive and self-motivated leader, committed to fostering high-performing teams and driving business success in a dynamic, results-oriented environment.
Overview
20
20
years of professional experience
Work History
Sales Manager
WuduMate
Egham, Surrey
02.2021 - Current
- Built and nurtured strong relationships with an international customer base across the American, Canadian, Australian, and UK markets, driving long-term client satisfaction.
- Contributed to a significant business milestone, helping to double the company’s turnover in 2021.
- Expanded customer bases while enhancing loyalty and retention through tailored strategies and exceptional service.
- Secured high-profile clients, including Google, Microsoft, Procter & Gamble, JP Morgan, Levi Strauss, BP, Shell, Woolworths, Arsenal Football Club, Johnson & Johnson, Maersk, Toyota, Hilton, American Express, and Estee Lauder, further establishing the company’s brand reputation.
- Documented and tracked lead development, identifying key revenue opportunities and successfully implementing strategies to drive new business.
- Qualified and assessed prospects to uncover future sales potential, improving conversion rates and optimizing sales efforts.
- Developed and executed business development strategies, consistently meeting or exceeding KPIs.
- Proactively acquired new business accounts and expanded sales territories, resulting in maximized profits and sustained business growth.
- Fostered customer loyalty by delivering outstanding service, which led to repeat business and strengthened client relationships.
- Managed key client accounts with meticulous attention to detail, ensuring continuous service excellence and the cultivation of long-term partnerships.
- Identified new target markets, potential clients, and key decision-makers within sectors, contributing to future business opportunities.
Business Development Manager
Blue Helix
, West Sussex
10.2017 - 10.2020
- Looked after and was responsible for growth of accounts in the South East of England region as well as bringing on new business.
- Structured cabling distributor that specialises in fibre optics.
- Signed 75 new customers in my first year, second year 70.
- I completed copper and fibre training courses and am now certified with City & Guilds.
- Working with and updating CRM software.
- I completed sales academy training.
- Worked with company departments to develop new strategies to capitalise on emerging customer and market trends.
- Generated leads and capitalised on valuable business opportunities to bring in new company revenue and improve bottom line profit.
Client Account and Relationship Manager
Testel Australia
Hove , South Australia
03.2017 - 09.2017
- Managed accounts in Victoria dealing with many large key clients, some of which being Healthscope, Monash Health, Calvary Health, Ramsay Health, Epworth Health. Healthscope manages approximately eighty hospitals across Australia.
- Managed existing customers as well as focused on securing new business.
- Signed many new clients and extended many key contracts.
- Managed field based technicians.
- Resigned end of August 2017 to migrate to the UK to be around family.
Operations Manager
Polymer & Fastener Chemicals
Durban, South Africa
05.2011 - 12.2016
- Increased company's turnover by more than two-fold over five year period.
- Signed 50 new clients within first year.
- Responsible for ensuring smooth and efficient operation of the factory.
- Setting production schedules.
- Constant focus on product quality and minimal wastage.
- Management of staff and wages.
- Ensured that all safety requirements were adhered to.
- Conflict management
- Fulfilled owner's duties whilst he was on holiday in the United Kingdom twice yearly.
Credit Controller
Maersk Line
Durban, South Africa
06.2008 - 12.2010
- Client portfolio consisted of several large key clients.
- Enhanced customer satisfaction by resolving billing disputes amicably yet promptly.
- Placed on Maersk Employee Retention Programme due to achieving KPIs in 2008 of 4 out of 5 and KPIs of 5 out of 5 in 2009, resulting in me being one of the top 10% performers globally.
- Maersk changed over to new SAP based finance system called FACT.
- Nominated to be the team leader where I trained up the entire branch on the new system as well as our clients.
Intermodal Operations Co-ordinator
Safmarine / Maersk Shipping Company
Durban, South Africa
10.2006 - 05.2008
- Managed import rail and ensured all costs were allocated accordingly at month end.
- Handled entire vessel file from beginning to end, ensuring that containers were placed on rail and monitoring them to final destination.
- Collaborated with various departments to ensure smooth operations.
- Handled customer queries promptly, enhancing customer satisfaction levels.
- Prioritised tasks optimally, ensuring timely completion of all assignments.
Insurance Broker
Colin Cooper & Associates Insurance Brokers
Durban, South Africa
09.2005 - 09.2006
- Worked in claims and underwriting departments (personal and commercial).
- Accompanied senior brokers on client visits.
- Involved with preparing renewals and underwriting insurance policies.
- Liaised with insurers to negotiate terms for clients' policies.
- Conducted risk assessments to enable appropriate insurance cover.
- Resolved disputes between clients and their insurance companies swiftly, fostering trustful relationship.
- Established strong client relationships by providing excellent customer service.
Education
Bachelor of Commerce Management Degree - Management
UniSA
2004
Skills
- Team Leadership
- Negotiation
- Client Relationship Management
- Business Development
- Sales Forecasting
- Lead Generation
- Strategic Decision-Making
- SAP
- Microsoft Office Proficiency (Outlook, Word, Excel, PowerPoint)
Additional Information
Achievements
- Full scholarship for sports as well as academics
- Victor Ludorum for best sportsman
- Full Colours for Academics in 1997
- Honours for Academics in 1998
- Mathematics prize in 1998 with an aggregate of 96% for the year
- Maersk Employee Retention Programme - Top 10% performers globally
- Grew company turnover from 5 million to 12 million over a 5 year period at Polymer and Fastener Chemicals
- City & Guilds Copper & Fibre courses
- Certificate of Proficiency in Insurance
- Blue Helix Sales Training course
- Sellology: Simplifying The Science Of Selling - Kennedy Ross - August 2024
Timeline
Sales Manager
WuduMate
02.2021 - Current
Business Development Manager
Blue Helix
10.2017 - 10.2020
Client Account and Relationship Manager
Testel Australia
03.2017 - 09.2017
Operations Manager
Polymer & Fastener Chemicals
05.2011 - 12.2016
Credit Controller
Maersk Line
06.2008 - 12.2010
Intermodal Operations Co-ordinator
Safmarine / Maersk Shipping Company
10.2006 - 05.2008
Insurance Broker
Colin Cooper & Associates Insurance Brokers
09.2005 - 09.2006
Bachelor of Commerce Management Degree - Management
UniSA
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