Wayne Jefferson
Newark
Summary
Dynamic leader with a proven track record at Wilmington Housing Authority, successfully guiding teams to secure housing for over 400 families. Expertise in program development and strategic planning, complemented by strong grant writing skills. Committed to enhancing community outreach and fostering partnerships to improve service delivery and client outcomes.
Overview
28
28
years of professional experience
Work History
Housing Locator Division Supervisor
Wilmington Housing Authority
08.2022 - Current
- Supervise and mentor a team of 5 staff members, fostering a high -quality customer service experience and ensuring compliance with program guidelines.
- In 3 years helped over 400 families secure safe and affordable housing through efficient voucher processing within 65 days, well ahead of the National Average.
- Develops and maintains relationships with private landlords, negotiating and facilitating housing placements for section 8 recipients, increasing available housing options.
- Collaborates with external agencies by attending seminars and networking events building partnerships to expand resources and enhance service delivery.
Deputy Director
Parks and Recreations
01.2017 - 07.2022
- Assisted in strategic goal, budget and planning efforts to enhance organizational operations and achieve key objectives.
- Developed and implemented comprehensive policies improving department efficiency and compliance.
- Supervised staff across multiple divisions ensuring efficient operations and alignment with organization.
- Analyzed operational data to ensure smooth workflow and adherence to performance standards.
- Identified, prepared, and submitted grant applications, securing funding to support departments initiative and long-term goals.
- Represented the department collaborating with elected officials, private agencies, and external public to strengthen the partnership and advocating the departments needs.
Administrative Specialist
State of Delaware
01.2011 - 01.2017
- Support the public defenders office by uncovering facts, gathering evidence, and support attorneys.
- Assessed clients criminal history and financial records to determine eligibility for public defender services.
- Maintained clients confidentiality in compliance with legal and ethical standards.
Counselor
NOR Enterprise
02.2005 - 01.2008
- Developed and implemented individualized counseling plans for diverse client needs.
- Conducted assessments to evaluate clients' mental health status and treatment needs & progress.
- Collaborated with multidisciplinary teams for additional services based on the clients needs.
- Coordinated discharge planning to ensure smooth transitions for clients into the community.
Community Outreach Worker
Wilmington Housing Authority
09.1997 - 04.2004
- Provided resources to clients in areas such as housing, domestic violence prevention, employment, education, and substance abuse treatment.
- Held individual one on one sessions with families with young children to identify the appropriate services and support needed.
Education
Bachelor of Science - Sociology
Livingstone College
Salisbury, NCSkills
Leadership & Staff Supervision
Program Development
Strategic Planning & Budgeting
Critical Thinking & Problem Solver
Grant writing & Reporting
Government liaison
Training and staff development
Community Outreach
Timeline
Housing Locator Division Supervisor
Wilmington Housing Authority
08.2022 - Current
Deputy Director
Parks and Recreations
01.2017 - 07.2022
Administrative Specialist
State of Delaware
01.2011 - 01.2017
Counselor
NOR Enterprise
02.2005 - 01.2008
Community Outreach Worker
Wilmington Housing Authority
09.1997 - 04.2004
Bachelor of Science - Sociology
Livingstone College
Awards
"Wayne Jefferson Court" Dedication
Brown - Burton - Winchester Park, 2017
Honored with the naming of the basketball court in recognition of outstanding contributions to the community.
Coach of the Year
Stormin Normin's Classic Basketball League 1999
Recognized for exceptional leadership, performance, and contribution to the teams success.