WINSTON MOORE

RESTORATION COMPANY- RESTORE STORM DAMAGED HOUSES. DEMO, TREAT MOLD, PAINT, AND DRYWALL

• MANAGE A 8 MILLION DOLLAR COMPANY, 34 EMPLOYEES MAKING SURE THE GET TO JOB SITES ON TIME, FINISH JOBS IN A GOOD TIME FRAME, COLLECT MONEY AND SATIFY THE CUSTOMER NEEDS, ON TOP OF OVERSEEING 17 TRUCKS AND THEY DAILY MAINTENCE NEEDS,
• TRUCK FLEET COORDINATOR
• DRIVING DOT CERTIFIED UNTIL AUG 2026
• 11 YEARS EMPLOYMENT
• Led team training initiatives to improve performance and adherence to safety protocols.
• Analyzed operational workflows to identify bottlenecks and optimize resource allocation.
• Developed strategic plans for service expansion, resulting in enhanced market presence.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Developed and maintained relationships with external vendors and suppliers.
• Analyzed and reported on key performance metrics to senior management.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reported issues to higher management with great detail.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.