Wojciech Brzozowski
Pruszcz Gdański
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Spare Parts Technical Support Engineer
CARGOTEC Poland Sp. z o.o. oddział w Gdańsku
01.2023 - Current
- Support service network in identifying right spare parts and retrofit kits to drive customer satisfaction.
- Performing customer request handling via JIRA, use of E-Commerce platform, SAP ERP system, Windchill, Product Data Management Link and C-Service.
- Collaborating in aligning our part assortment with parts catalogues teams (C-Service).
- Collaborating with the Product Lifecycle Management, Parts Catalogues, Sourcing, and R&D teams.
- Based of case statistics proposing process improvements to drive down number of tickets, customer satisfaction, or work of related team.
Electronic Components Specialist
DAREKON Sp. z o.o.
01.2022 - 12.2022
- Selecting and ensuring compliance of electronic components according to customer specifications.
- Active contact with customers and supervision over databases as well as participation in process of managing information about product changes.
- Managed time efficiently in order to complete all tasks within deadlines
SMT Operator
DAREKON Sp. z o.o.
09.2018 - 12.2021
- Identified and corrected defects to bring completed products in line with tolerances.
- Trained new employees in assembly skills to improve team production levels.
- Enhanced team performance with smooth distribution of needed supplies and subassemblies to each member.
- Labeled components and monitored use to keep accurate records.
- Utilized assembly and welding equipment to join and secure components in place.
- Inspected completed products for functionality and quality, alerting supervisors of repeat issues and seeking out root causes.
Education
Bachelor of Science -
Gdańsk School of Higher Education
Gdańsk, Poland04.2023
High School Diploma -
ZESPÓŁ SZKÓŁ ŁĄCZNOŚCI
Gdańsk, Poland06.2011
High School Diploma -
Zespół Szkół Łączności
Gdańsk, Poland06.2008
Languages
English
Advanced
C1
Polish
Bilingual or Proficient (C2)
Hobbies
Cross Training, Motorcycling, Mountain Biking, Hiking, Trekking, Camping
Timeline
Spare Parts Technical Support Engineer
CARGOTEC Poland Sp. z o.o. oddział w Gdańsku
01.2023 - Current
Electronic Components Specialist
DAREKON Sp. z o.o.
01.2022 - 12.2022
SMT Operator
DAREKON Sp. z o.o.
09.2018 - 12.2021
Bachelor of Science -
Gdańsk School of Higher Education
High School Diploma -
ZESPÓŁ SZKÓŁ ŁĄCZNOŚCI
High School Diploma -
Zespół Szkół Łączności
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