Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

WYCLIFFE KASOZI

Kampala

Summary

Dedicated and results-driven IT professional with extensive experience in data network and security analysis, problem-solving, and training. Accomplished Luganda Translation Specialist with a proven track record of translating complex Bahá’í literature and providing high-quality online tutoring services. Adept at improving infrastructure efficiency and reducing system downtime through innovative solutions.

Overview

16
16
years of professional experience
8
8
years of post-secondary education
4
4
Certifications

Work History

Luganda Translation Specialist

1 2017 - Current
  • Successfully translated Bahá’í literature into Luganda, ensuring cultural and contextual accuracy through team collaboration and consultation with diverse groups
  • Translated over 500 pages of Bahá’í literature, contributing to spiritual and educational development of Luganda-speaking community
  • Received commendations from Bahá’í community for exceptional accuracy and cultural sensitivity in translations
  • Provided personalized Luganda tutoring services via online platform, enhancing language proficiency for numerous learners
  • Helped over 100 students achieve fluency in Luganda, with 95% satisfaction rate based on student feedback
  • Developed and implemented structured curriculum for Luganda learners, leading to improved learning outcomes.

Data Center Administrator

DPWorld
01.2013 - 01.2016
  • Spearheaded updates to computer room, including rack condensation and climate control automation, which boosted operational efficiency by 25%
  • Coordinated team communications and troubleshooting, ensuring seamless data center operations and minimal downtime.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations
  • Collected, validated, and distributed information to employees
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
  • Generated reports to suggest corrective actions and process improvements
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function

IT Specialist

Infectious Diseases Institute
01.2009 - 01.2012
  • Ensured compliance with IT processes and conducted remote maintenance, effectively managing enterprise applications
  • Delivered technical guidance and support for infrastructure projects, resulting in 30% reduction in system downtime.
  • Monitored systems in operation and quickly troubleshot errors
  • Configured hardware, devices, and software to set up work stations for employees

Education

Bachelor of Science in Computer Science -

Makerere University
Kampala Uganda
01.2005 - 04.2008

Uganda Advanced Certificate of Education -

Green Hill Academy
Kampala Uganda
01.2003 - 04.2004

Uganda Certificate of Education -

Aga Khan High School Kampala
Kampala Uganda
01.1998 - 04.2001

Skills

IT Infrastructure Management

Network Security Analysis

System Compliance & Maintenance

Technical Training & Support

Project Collaboration & Translation

Language Tutoring (Luganda)

Certification

Computer Applications, 2004

References

Available upon request.

Timeline

Data Center Administrator

DPWorld
01.2013 - 01.2016

IT Specialist

Infectious Diseases Institute
01.2009 - 01.2012

Bachelor of Science in Computer Science -

Makerere University
01.2005 - 04.2008

Uganda Advanced Certificate of Education -

Green Hill Academy
01.2003 - 04.2004

Uganda Certificate of Education -

Aga Khan High School Kampala
01.1998 - 04.2001

Luganda Translation Specialist

1 2017 - Current

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