Xolassé Orphée Salomé BADA Epse SEDJRO
Lomé
Summary
To leverage my creativity and design skills to develop visually compelling and effective designs that meet the needs and exceed the expectations of clients.
Overview
10
10
years of professional experience
Work History
Front Office Card Services
TotalEnergies Marketing Togo S.A.
08.2022 - Current
- Welcoming and guiding clients
- Processing card orders
- Preparing end-of-month statements
- Creating client condition sheets
- Issuing statements and transaction histories
- Generating proforma invoices
- Managing client complaints
HR & General Services Back Office
TotalEnergies Marketing Togo S.A.
09.2021 - 08.2022
HR & General Services Back Office
RMO Provider
11.2019 - 09.2021
HR & Internal Audit Intern
05.2017 - 11.2019
- Periodic update of various HR KPIs
- Monthly follow-up of service contracts
- Personnel file management
- Expense report tracking
- Preparation of mission orders and work certificates
- Enrollment of dependents in health insurance
- Intern tracking: contracts, deadlines, renewals, payments
- Tracking payment of annual school bonuses
- Annual purchase voucher management
- Participation in office supplies distribution
- Inventory participation (General Means)
- Invoice tracking for utilities and other consumables
- Cost analysis and implementation of cost-reduction strategies
- Monthly reporting of charges
- Archive manager back-up
- Procedure writing for the department
- Event organization support
- Employee birthday coordination
- Formatting and publishing internal procedures
- Administrative writing and mail management
- CV database updates
- Staff training follow-up
- Tender management
- Job description creation and updates
- Onboarding of new hires
- Temporary archivist duties
Administrative Assistant
OMEGA TRAVAUX DIVERS
09.2015 - 05.2017
- Handling the main telephone line
- Incoming and outgoing mail management
- Office supply and consumable management
- Administrative writing
- Tender file preparation
- Client management
- Contract drafting
- Quotation and invoice preparation
- Accounting document processing
- Tax and social declaration filing
- Document filing
Education
Bachelor - Organizational Communication
Institut des Sciences de l'Information, de la Communication et des Arts (ISICA-UL)
Literary Baccalaureate - undefined
Collège Protestant Lomé-Agbalépédogan
Skills
- Design Software
- Visual Communication
- Branding
- Project Management
Languages
English
Intermediate (B1)
French
Bilingual or Proficient (C2)
Timeline
Front Office Card Services
TotalEnergies Marketing Togo S.A.
08.2022 - Current
HR & General Services Back Office
TotalEnergies Marketing Togo S.A.
09.2021 - 08.2022
HR & General Services Back Office
RMO Provider
11.2019 - 09.2021
HR & Internal Audit Intern
05.2017 - 11.2019
Administrative Assistant
OMEGA TRAVAUX DIVERS
09.2015 - 05.2017
Literary Baccalaureate - undefined
Collège Protestant Lomé-Agbalépédogan
Bachelor - Organizational Communication
Institut des Sciences de l'Information, de la Communication et des Arts (ISICA-UL)
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