Xuan Hieu Vu
Cabin Crew
Offenbach am Main
Summary
My experience working with diverse nationalities has enriched my multicultural understanding and honed my ability to deliver exceptional customer service with a global perspective. I leverage my strong teamwork skills, adaptability, and effective communication to consistently exceed guest expectations.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Intern
Die Haftpflichtkasse VVaG
08.2024 - 12.2024
- Contract & Invoice Management: Created and maintained contract and invoice summaries while ensuring data quality in contract management.
- Data Quality Assurance: Reviewed and validated contract-related data to enhance information accuracy and compliance.
- Database Structuring: Developed an entity-relationship model for the information registry in compliance with DORA regulations.
- Procurement Support: Reconciled invoices and prepared procurement documents to streamline operational purchasing.
- Governance & Compliance: Assisted IT governance in structuring and organizing regulatory documentation.
Work Study Student Consultant
KOGIT GmbH
09.2022 - 05.2024
- IAM System Onboarding: Integration of applications into the One Identity IAM system for a major automotive manufacturer using the RMAT (Remote Automation Tool).
- Testing: Creation and execution of test cases, including alignment of test results with the application owner.
- Issue Coordination: Collaboration with the team to address challenges during the onboarding process.
Student Assistant
Technical University Of Darmstadt
08.2021 - 09.2022
- Database Management: Administration of the MoveOn database, including creation and maintenance of online forms.
- User Support: Assistance and support for other database users in the department.
- Communication: Point of contact for manufacturer support.
SERVICE STAFF/CASHIER
KFC Restaurant
08.2017 - 09.2018
- Customer Service
- Resolved Customer Issues Efficiently
- Accurate Cash Handling and Checkout
Education
Bachelor of Science - Information Science
Darmstadt Applied of Science University
Darmstadt, Germany 04.2001 -
High School Diploma -
Hong Bang High School
Hai Phong Viet Nam 04.2001 -
Skills
Customer Service
Strong Communication
Natural and excellent team player
Highly adaptable and flexible to expected situations
Highly resilient
Confident and friendly nature
Multitasking
Timeline
Intern
Die Haftpflichtkasse VVaG
08.2024 - 12.2024
Work Study Student Consultant
KOGIT GmbH
09.2022 - 05.2024
Student Assistant
Technical University Of Darmstadt
08.2021 - 09.2022
SERVICE STAFF/CASHIER
KFC Restaurant
08.2017 - 09.2018
Bachelor of Science - Information Science
Darmstadt Applied of Science University
04.2001 -
High School Diploma -
Hong Bang High School
04.2001 -
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