Yajaira Carazo
Newark
Summary
Resourceful Rental Representative known for high productivity and efficiently completing tasks. Possess specialized skills in customer service, Excel in communication, problem-solving, and adaptability, ensuring smooth operations in fast-paced environments.
Overview
13
13
years of professional experience
2007
2007
years of post-secondary education
Work History
Senior rental representative
Penske truck rental and leasing
Newcastle
11.2022 - Current
- Assisted customers in selecting rental equipment and services.
- Processed rental agreements and collected customer information.
- Maintained inventory levels and organized equipment displays.
- Answered customer inquiries about rental policies and procedures.
- Conducted routine inspections of rental equipment for quality assurance.
Ophthalmic Medical Technician
Delaware ophthalmology consultants
Wilmington
10.2017 - 11.2022
- Assisted with patient eye examinations and gathered medical history.
- Operated diagnostic equipment to obtain accurate test results.
- Educated patients on eye health and proper care procedures.
- Provided instruction on contact lens insertion and removal techniques and answered questions regarding contact lens hygiene practices.
- Prepared examination rooms with appropriate instruments prior to each patient visit.
- Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, fundus photography, fluorescein angiography, and laser treatments.
- Collaborated with ophthalmologists during surgical procedures and follow-ups.
Perioperative billing clerk
Christiana Care Health System
Newark
08.2012 - 10.2017
- Processed patient billing statements using advanced electronic health record systems.
- Reviewed insurance claims for accuracy and compliance with hospital policies.
- Coordinated with healthcare providers to resolve billing discrepancies efficiently.
- Reviewed incoming requests from physicians regarding potential surgeries, confirming that they meet eligibility criteria.
- Assisted in the scheduling of surgeries for patients, ensuring accuracy and timeliness.
- Scheduled surgical procedures using electronic health record systems.
- Coordinated with surgeons and nursing staff for optimal scheduling.
Education
James H Groves Adult High School
Newark , DESkills
- Rental equipment selection
- Inventory management
- Bilingual
- Customer Service Management
- Team player
- Versatility
- Strong work ethic
Languages
Spanish
Native/ Bilingual
Timeline
Senior rental representative
Penske truck rental and leasing
11.2022 - Current
Ophthalmic Medical Technician
Delaware ophthalmology consultants
10.2017 - 11.2022
Perioperative billing clerk
Christiana Care Health System
08.2012 - 10.2017
James H Groves Adult High School