Developed and executed Sales & Marketing strategies to achieve sales goals and service excellence targets.
Led a team of Corporate and Convention Sales representatives, offering coaching, guidance, and support to drive performance.
Motivated and managed the sales team to achieve a 20% revenue increase within one year, setting a monthly sales record in 2020.
Oversaw business planning, departmental budgeting, and cost control to align with overall company objectives.
Championed the implementation of innovative sales tools and technologies to boost team productivity and streamline operations.
Collaborated closely with hotel executives, ownership groups, and Marriott's regional Sales, Marketing, and Revenue teams to ensure alignment and achievement of hotel performance goals.
Facilitated professional development, leading to promotions or measurable performance growth for 80% of team members.
Account Manager-Senior Account Director Greater China
Marriott/Starwood Frankfurt Sales Office
08.2012 - 02.2019
Top Performer | Revenue Growth | Greater China Market Expansion | Strategic Planning | New Market Development
Developed tailored strategic plans for all Starwood Hotels in Northern Germany, focused on the Greater China market.
Designed and executed sales and marketing initiatives targeting the Greater China region, including competitor analysis and regular market updates.
Drove revenue growth from €800K to €3.5M within three years, maintaining an annual growth rate of over 30%.
Represented Starwood Hotels North Germany in Asia through sales trips, roadshows, and professional presentations to key stakeholders.
Organized cultural training programs and workshops for hotel teams in Northern Germany to support long-term engagement with the Greater China market.
Trained and mentored junior sales colleagues, fostering team development and knowledge sharing.
Managed international corporate and M.I.C.E. (Meetings, Incentives, Conferences, and Exhibitions) client accounts, ensuring long-term partnership development and satisfaction.
Built and nurtured strong business relationships, maximizing client potential and identifying upselling opportunities.
Proactively acquired new corporate and M.I.C.E. clients to expand the business pipeline and increase market share.
Organized and executed high-impact customer events to strengthen client engagement and brand loyalty.
Supported the Director of Sales – Corporate in executing key sales strategies and initiatives.
Trained and mentored junior sales colleagues and sales coordinators, contributing to team development and knowledge transfer.
Top 2 Performers in team consecutively
Sales Assistant-Sales Manager
Merry Home Property Agency
07.2006 - 12.2007
Competitive Sales Success | Top Performer | International Sales
Specialized in serving expatriate individuals and corporate clients with housing and relocation-related services.
Managed customer relationships and drove business development initiatives to expand client base and service reach.
Provided training and guidance to team members, supporting them in handling client cases effectively and professionally.
Education
Bachelor of Biology Science - Biology Science
Anhui University
06.2006
Skills
INDUSTRY SKILLS
Market & territory strategy
Business development
SaaS sales strategy
Negotiation, communication & presentation
CRM software proficiency
Mentoring and coaching
Industry networking
Relationship building & maintaining
PERSONAL SKILLS
Problem-solving
Inclusive leadership mindset
Time management
Self-motivated & optimistic
Diligent
Team player
Interests
Travel, reading, hiking
Timeline
Senior Business Development Manager
Lighthouse
01.2022 - Current
Director of Sales
Sheraton Hannover Pelikan Hotel, Marriott International
03.2019 - 10.2021
Account Manager-Senior Account Director Greater China