Yannick Illing
Wiesbaden
Summary
Hardworking and responsible with a strong entrepreneurial mindset.
Resourceful Manager with years of experience in customer oriented professions.
Successful at improving sales and work processes while also lowering expenses with highly analytic thinking.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Head of sales
Gaul’s Catering GmbH & Co. KG
06.2023 - Current
- Established and cultivated solid business relationships with new or existing customers
- By identifying needs and offering appropriate services
- In control of the whole sales process from the first customer contact until the closed contract
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities
- Met with clients, delivering presentations, and educating on service features and offerings.
Head of procurement
J. Schaberger GmbH & Co. KG
07.2022 - 05.2023
- Utilized procurement tools to manage quote process, invoicing, order entry and receiving
- Maintained internal inventory of supplies and equipment
- Researched and evaluated new and current vendors to determine suitability of products and contract and pricing negotiations
- Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
Gastronomy manager
Staatstheater Mainz GmbH
12.2021 - 06.2022
- Supervised operations staff and kept employees compliant with company policies and procedures
- Developed systems and procedures to improve operational quality and team efficiency
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Analyzed problematic areas to provide recommendations and solutions concerning the gastronomy.
Operations Manager
mainzplus CITYMARKETING GmbH
05.2021 - 09.2021
- Supervised operations staff and kept employees compliant with company policies and procedures
- Developed systems and procedures to improve operational quality and team efficiency
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Analyzed problematic areas to provide recommendations and solutions concerning the gastronomy.
General Manager
Favorite Parkhotel GmbH
03.2019 - 04.2021
- Developed and implemented strategies to increase sales and profitability
- Managed employee reviews, training, schedules, and contract negotiations
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
F&B Manager/Member oft the executive board
Favorite Parkhotel GmbH
01.2018 - 02.2019
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program
- Supervisor of the head of procurement
- Acted as the manager of operations for the company
Assistant to the executive board
Hotel Traube Tonbach
06.2017 - 12.2017
Dep. head of procurement
Hotel Traube Tonbach
04.2016 - 05.2017
F&B assistant
Hotel Traube Tonbach
07.2015 - 03.2016
F&B trainee
Favorite Parkhotel GmbH
07.2014 - 06.2015
Apprentice
Favorite Parkhotel GmbH
08.2011 - 06.2014
Education
No Degree - Industry Engineering
SRH Fachhochschule
HeidelbergAbitur, general qualification for university entrance -
Helmholtz-Gymnasium Heidelberg
07.2010
Skills
- Profitability Optimization
- KPI Tracking
- Strategic Planning
- Revenue Forecasting
- Sales Operation
- Account Management
- Supervision and Leadership
- Organization and Time Management
Apprenticeship
08/2011, 06/2014, Favorite Parkhotel GmbH, Mainz, Hotelfachmann
Personal Information
Date of Birth: 07/16/1990
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Elementary (A2)
French
Elementary (A2)
Timeline
Head of sales
Gaul’s Catering GmbH & Co. KG
06.2023 - Current
Head of procurement
J. Schaberger GmbH & Co. KG
07.2022 - 05.2023
Gastronomy manager
Staatstheater Mainz GmbH
12.2021 - 06.2022
Operations Manager
mainzplus CITYMARKETING GmbH
05.2021 - 09.2021
General Manager
Favorite Parkhotel GmbH
03.2019 - 04.2021
F&B Manager/Member oft the executive board
Favorite Parkhotel GmbH
01.2018 - 02.2019
Assistant to the executive board
Hotel Traube Tonbach
06.2017 - 12.2017
Dep. head of procurement
Hotel Traube Tonbach
04.2016 - 05.2017
F&B assistant
Hotel Traube Tonbach
07.2015 - 03.2016
F&B trainee
Favorite Parkhotel GmbH
07.2014 - 06.2015
Apprentice
Favorite Parkhotel GmbH
08.2011 - 06.2014
No Degree - Industry Engineering
SRH Fachhochschule
Abitur, general qualification for university entrance -
Helmholtz-Gymnasium Heidelberg
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