MS OFFICE
YEDHUNA GIRISH
Team Leader | Risk Containment Unit Department
Angamaly
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Team Leader | Risk Containment Unit
ProMind Solutions
2022.10 - Current
- Implemented streamlined processes to improve efficiency and effectiveness in loan recovery operations.
- Led a team responsible for assessing, negotiating, and recovering outstanding loans, resulting in improved recovery rates.
- Developed and maintained relationships with clients, stakeholders, and external agencies to facilitate loan recovery efforts.
- Conducted regular performance reviews and provided coaching and mentoring to team members to enhance their skills and productivity
Debt Management Executive | Risk Containment Unit
Muthoot
2021.09 - 2022.10
- Negotiated repayment plans with delinquent borrowers to facilitate the recovery of outstanding debts.
- Utilized effective communication skills to engage with customers and resolve disputes regarding loan repayment.
- Implemented strategies to minimize loan defaults and improve the overall recovery rate.
- Led a team of collection agents, providing guidance and support to ensure adherence to compliance standards and achievement of targets.
- Conducted regular training sessions for team members to enhance their negotiation and communication skills.
- Collaborated with other departments to streamline processes and improve efficiency in debt management operations.
Education
COMPUTER APPLICATION
ILM COLLEGE
METHALA 2018.08 - 2021.07
PLUS TWO - COMMERCE
SNHSS
OKKAL 2016.08 - 2018.03
SSLC -
ST JOSEPH H.S.S
KIDANGOOR 2015.03 - 2016.03
Skills
Leadership
Computer proficiency
Critical thinking
Teamwork
MS Office
Customer Service
Management Information System
Software proficiency
Data Analyst
Software
Notepad
Hobbies
READING ,DANCING
Timeline
Team Leader | Risk Containment Unit
ProMind Solutions
2022.10 - Current
Debt Management Executive | Risk Containment Unit
Muthoot
2021.09 - 2022.10
COMPUTER APPLICATION
ILM COLLEGE
2018.08 - 2021.07
PLUS TWO - COMMERCE
SNHSS
2016.08 - 2018.03
SSLC -
ST JOSEPH H.S.S
2015.03 - 2016.03