Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Yelyzaveta Yermakova

Barista / Bartender
Berlin,Berlin
Yelyzaveta Yermakova

Summary

An experienced and motivated individual with an eye for detail and a passion for customer service. Skilled in real estate, hospitality, and event organization, with a proven track record of exceeding client expectations. Seeking new opportunities to further develop my skills and gain valuable experience in a dynamic and challenging environment. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
years of professional experience

Work History

Benedict

Barista/Head Bartender
05.2023 - Current

Job overview

  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Hallesches Haus

Barista
06.2022 - 04.2023

Job overview

  • Recommended products based on solid understanding of individual customer needs and preferences
  • Monitored supply levels at counter and maintained customer areas to meet typical demands
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
  • Used POS system to accurately enter orders and process payments

Angar Coffee Shop

Barista
09.2021 - 01.2022

Job overview

  • Prepared coffee and other beverages to customer specifications.
  • Coordinated and organized various events at the coffee shop, including music performances and art installations.
  • Managed inventory and placed orders.
  • Provided exceptional customer service and ensured customer satisfaction

Khlebniy Coffee Shop

Waitress
11.2020 - 04.2021

Job overview

  • Took orders from customers and served food and beverages.
  • Assisted with cleaning and maintaining a clean and organized work environment.
  • Ensured customer satisfaction by providing exceptional customer service.
  • Worked as part of a team to ensure the smooth running of the coffee shop

Real Estate Agency

Real Estate Agent
05.2020 - 09.2020

Job overview

  • Sourced properties for sale or rent and facilitated viewings.
  • Negotiated deals between buyers and sellers, ensuring the best possible outcome for both parties.
  • Conducted market research and provided clients with updates on market trends.
  • Managed client relationships and provided exceptional customer service

Education

Kyiv, Ukraine
Kyiv, Ukraine

Bachelor's Degree from Business Administration, Marketing

Skills

Hospitality service expertise

undefined

Timeline

Barista/Head Bartender

Benedict
05.2023 - Current

Barista

Hallesches Haus
06.2022 - 04.2023

Barista

Angar Coffee Shop
09.2021 - 01.2022

Waitress

Khlebniy Coffee Shop
11.2020 - 04.2021

Real Estate Agent

Real Estate Agency
05.2020 - 09.2020

Kyiv, Ukraine

Bachelor's Degree from Business Administration, Marketing
Yelyzaveta YermakovaBarista / Bartender