Yevheniia Shevchuk
Munich
Summary
Spa Therapist and Cosmetologist with a proven track record at Hyatt Hotels.
Aiming to demonstrate communication and stress resistance skills, significantly enhancing customer satisfaction and service quality..
Specializing in facial and body treatments, and adept in staff training and upselling techniques.
Completed trainings with companies such as :
Valmont ( Switzerland), Carita ( Paris, France)
Natura Bisse ( Barselona, Spain),
Payot (Paris, France) , Elemis (UK), Dermalogica (USA), Charme d'Orient (Paris, France)
Overview
17
17
years of professional experience
Work History
Spa Therapist, Cosmetologist
Andaz Munich Schwabinger Tor, Germany
04.2022 - Current
• Facial treatments : Microneedling, peeling.
• Massages : Swedish massage, Dep Tissue, Cupping massage, Hot stones massage, Herbal Steam massage.
Cosmetologist, Spa Therapist
Hyatt Regency
Kyiv, Ukraine
10.2007 - 03.2022
Lead Cosmetologist, Spa Therapist
Responsibility:
• Facial treatments: peeling, ultrasonic cleansing, microcurrents.
• Body treatments : Peelings, wraps.
• Spa massages: Hot stones massage, Herbal stems massage, Lomi Lomi massage,
• Swedish, Deep Tissue, Relaxing massages.
• Performing an inventory.
• Training of receptionists, description of procedures, results after the procedure. Product Description. To increase sales and upselling.
• Training of new employees, standards, protocol procedures.
• Reception desk: calls, e-mails,customer service, entering appointments
• Preparing and conducting photo shoots in Spa, for advertising, magazines.
Education
Academy of Professional Education of Beauty Indust
Kyiv, Ukraine Skills
Customer-oriented
Flexible
Communication
Team player
Stress resistant
Problem-solving
Time management
Attention to details
Timeline
Spa Therapist, Cosmetologist
Andaz Munich Schwabinger Tor, Germany
04.2022 - Current
Cosmetologist, Spa Therapist
Hyatt Regency
10.2007 - 03.2022
Academy of Professional Education of Beauty Indust